GuideCX vs. Asana
By Todd White
Oct 6, 2021

When it comes to successful collaboration, your organization must have the means to communicate effectively—not only across departments but also to your customers. Seventy-five percent of employees regard teamwork and collaboration as important, and it’s easy to see why. It seems like employees are spending more time working together than ever before. In fact, it’s estimated that employees spend about 50 percent more time engaged in collaborative work compared to years past.

With the need for excellent communication comes the responsibility to foster it as much as possible—and that often includes investing in online tools and software. It’s becoming more common for workers to use technology to communicate with their coworkers: 83 percent of employees rely on technology to collaborate. And the benefits of implementing digital tools to streamline teamwork are numerous: higher talent retention, better productivity, more innovation, convenience, and more. 

If you’re looking for a digital solution that will boost communication between your staff members, you may be considering GuideCX or Asana. Like our previous comparison of GuideCX and ClickUp, we are going to be comparing these two software options so that you can make the best decision for your company. Here’s how these platforms compare in terms of ratings, features, integrations, and pricing. 

 

Ratings

Side by side, Asana and GuideCX both score above a 4/5 on G2. While Asana rates 4.3/5 stars with 7,574 reviews, GuideCX rates 4.7/5 stars with 114 reviews. These ratings are scored in real-time based on verified user reviews so you always have the most accurate ratings available. 

Additionally, these ratings are broken down into seven subcategories: Meets Requirements, Ease of Use, Ease of Setup, Ease of Admin, Quality of Support, Ease of Doing Business With, and Product Direction. GuideCX ratings are the same or better than Asana in each of these categories, as you can see below (GuideCX is in the right column, and Asana is in the left). 

ratings

This means that not only do reviewers feel that GuideCX is easier to set up, use, do business with, and administrate with, but they also like the direction with which their product is evolving more than Asana. Out of these categories, GuideCX scores the highest in Ease of Doing Business With at 9.8/10 stars. 

Not only does GuideCX rate higher overall, but the software also has higher ratings in each subcategory. 

Advantage: GuideCX 

 

Features

There are several shared similarities between the purposes of these platforms. Both GuideCX and Asana are categorized in the following ways: Project Management, Task Management, Product Management, and Workflow Management. However, GuideCX is also categorized as Client Onboarding software, while Asana is not. This means that several of the features offered by GuideCX are not offered by Asana—and vice versa. 

G2 breaks down the features category into several subsections, such as Tasks for Project Management Software, Setup for Workflow Management Software, Task Creation for Task Management Software, Projects for Project Management Software, and Communication for Product Management Software. Here’s how a few of these categories compare on G2:

Setup for Workflow Management Software

Features

Projects for Project Management Software

Depending on your organization’s needs, you may prioritize some features over others. If you’re looking for a solution that offers both project management capabilities and client onboarding, then GuideCX is the best option for you. 

 

Advantage: Tie

 

Integrations

When it comes to using new tools alongside your team’s favorite applications already in use, both GuideCX and Asana offer integrations with some of the most popular platforms: Salesforce, Hubspot, Slack, and Jira. They also both offer additional integration through the app Zapier, which allows you to connect with thousands of available tools online. 

Additionally, each tool offers its own API access, which means integration will not stand in the way of you using multiple tools at once to further improve the processes at your organization. You don’t always have to choose between digital solutions with excellent integration capabilities like those offered by these two platforms. 

 

Advantage: Tie

 

Free Demos and Pricing

GuideCX offers a free 14-day trial and demo. That way, you don’t have to commit blindly. After the two-week trial, they offer three pricing packages, each of which includes standard support and the first four users: Professional, Premium, and Enterprise. These packages also offer unlimited collaborators and guests for the most effective collaboration between your team and clients possible. 

  • Professional includes a customer-facing portal and whitelist options in addition to private internal communication.
  • Premium, the most popular package, includes third-party integrations. It allows for basic time tracking and resource management.
  • Enterprise includes advanced time tracking, resource management, unlimited contributors and guests, and custom options for use. Like the other two packages, all internal, external, and third-party contributors are included. 

For pricing information, GuideCX encourages all interested organizations to reach out to their sales team.

Asana offers a free plan for those just starting out with project management. This package includes basic project management features such as unlimited tasks, projects, activity logs, and messages. After that, there are three package options: Premium, Business, and Enterprise. 

  • Premium: Billed at $10.99 per user per month when billed annually, or $13.49 per month billed monthly, this package includes resources like dashboards, custom fields, forms, task templates, and more. 
  • Business: At $24.99 per user per month when billed annually and $30.49 when billed monthly, Business includes everything in Premium plus portfolios, goals, workload, proofing, and advanced integrations. 
  • Enterprise: This package is designed for organizations that need additional security and support, offering everything in Business, plus data export and deletion, attachment controls, SCIM, SAML, and priority support. To learn more about this price, Asana encourages you to contact their sales team.

Although GuideCX and Asana both offer a free trial and three pricing packages, GuideCX does not charge per user. All clients, contributors, employees, and third-party contributors have free access to the platform, which means only administrators and project managers are charged. 

 

Advantage: GuideCX

 

Both GuideCX and Asana are great options for improving communication across your organization—especially amongst team members. However, if you’re looking for a solution that will also allow you to communicate more effectively with your customers and improve your client onboarding experience, GuideCX is the best solution for your organization. To learn more about how GuideCX can take your business to the next level, reach out to us today!

Todd White
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