Zendesk Integration

Zendesk Integration Benefits

Task <> Ticket Syncing

Push a GUIDEcx task into Zendesk as a new ticket. 

Keep your support and onboarding teams aligned, but working in the system they’re most comfortable in. 

Note Syncing

Communicate across teams with bi-directional note syncing. 

Push GUIDEcx notes into Zendesk. Any notes added in the Zendesk ticket will automatically push back into GUIDEcx. 

Status Syncing

Keep teams informed automatically as work is done. 

Map Zendesk ticket status to GUIDEcx task status. Once a ticket is resolved, the corresponding GUIDEcx task is automatically marked as complete.    

Help Your Teams Work Better Together

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“These days, project management tools are a dime a dozen with variable levels of customization and integration options. GuideCX has positioned itself at the top of the group, catering functionality to your workflows and providing optimal integration options to allow seamless work between internal departments and external stakeholders.”
Cameron M

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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.