Careers at GuideCX Hero
Ready to work at a place that gets it?

Startup Culture without the Chaos

hiker reaching the top of a mountain

We get it.

GuideCX is located in the heart of Silicon Slopes in the greater Salt Lake City area with access to some of the best skiing in the world, unbeatable opportunities to enjoy the great outdoors, and a family-friendly culture. It’s the perfect place to work on balance.

We are currently looking for the following positions.

If you don’t see a fit, but are still interested in joining our team, apply anyway.

Account Executive - Sales

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more—through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Job Description

GuideCX’s account executives qualify, demo, and close new sales opportunities. Each AE is responsible to manage and build a pipeline with the help of the Lead Engine team. GuideCX sells into many industries, with our primary efforts focused on selling to B2B software companies.

What You Will Do

  • Demo, negotiate, and close new business
  • Build pipeline through outbound efforts
  • Coach and mentor an SDR teammate
  • Keep accurate records of work in the CRM

Requirements

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected. To be successful, a candidate should have the following:

  • 3+ years prior sales experience
  • The ability to demo the product virtually via web conferencing software
  • The ability to communicate clearly and proactively
  • An interest in helping build a world-class company

Benefits

  • Base pay and uncapped commission
  • Potential for career advancement with a fast-growing company
  • Medical, dental, and vision insurance
  • Flexible time off

Apply by Email

Sales Development Representative - Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more—through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

Job Description

GuideCX’s sales development representative focuses on meeting new people, leaders of operations, varying business verticals, networking, and prospecting. You build pipelines for and partner with executive sales managers (ESMs) to close deals for appointments you set for them. The ESMs are a valuable support resource to you to help provide tips and tricks that help set up more appointments as well as your direct manager and peers.

What You Will Do

  • Make prospecting calls and cultivate leads
  • Introduce GuideCX to operations managers throughout the US and internationally
  • Set up demos for executive sales managers
  • Share the value of the product and how it has changed the lives of our customers and their clients
  • Cultivate new relationships with potential customers (“Can we go to lunch?”)

Requirements

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected. A successful candidate possesses the following attributes and qualifications:

  • High school diploma or higher
  • Prior sales experience
  • Trustworthy (We expect everyone to do the right thing.)
  • Able to communicate clearly and proactively
  • A strong worker, delivering their best each day
  • A team player, who cares about others’ success and shares what they’re doing well with others
  • Interested in helping build a world-class company

Benefits

  • Base pay $30,000–$40,000 + uncapped commission
  • Potential for career advancement with a fast-growing company
  • Medical, dental, and vision insurance
  • Flexible time-off

Apply by Email

Customer Success Manager - Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more—through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Job Description

The GuideCX Customer Success Team focuses on product engagement and account expansion. We do this by instructing on best practices within the application, consulting with our customers on best onboarding principles, and encouraging their continued success using their GuideCX templates.

What You Will Do

  • Expand current user base
  • Onboard customers onto GuideCX with GuideCX
  • Amaze our customers with world-class support, training, and consulting via chat, online meetings, and regularly scheduled reviews
  • Work closely with the product team to help direct product development
  • Maintain and enhance our customer culture
  • Continually train and master your craft
  • Help your customers look good with their customers through GuideCX
  • Audit customer accounts and provide feedback for success
  • Identify and act on warning signs that a customer may cancel

Requirements: What do you need to be successful in your job?

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected. A successful candidate possesses the following attributes and qualifications:

  • SaaS CS experience preferred
  • Desire to thrive in a start-up culture
  • Abundance mentality. Share progress/victories with other the team!
  • Create new ways to build happy and loyal customers
  • Take fierce responsibility for your customers (and their customers)
  • Confident in your ability to help the company move forward
  • Excellent time management and prioritization
  • Work well under pressure
  • Understand complex processes and challenges and convert them to simple solutions
  • Exceptional communication skills

Benefits

  • Base pay with opportunity for monthly and quarterly bonuses
  • Potential for career advancement with a fast-growing company
  • Medical, dental and vision insurance
  • Flexible time-off
  • Incredible culture and leadership

Apply by Email

Product Manager Intern - Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more—through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

The Day-to-Day

  • Product discovery research
  • Collaboration with design and engineering to create and implement product concepts
  • Agile/scrum team management

Requirements

  • Available to start May 2021
  • Ability to creatively solve challenging problems
  • Strong written and verbal communication skills

Preferred Qualifications

  • Major in Computer Science, Information System, Business Analytics, Business, or related field
  • Junior, senior, or grad student
  • Some experience in competitive business analysis. Can come from venture, selling on amazon, whatever!
  • Self-motivated – at Guide, interns who have great ideas will have the opportunity to have huge impact