Ready to work at a place that gets it?

Startup culture without the chaos.

mountain

We get it.

GuideCX is located in the heart of Silicon Slopes in the greater Salt Lake City area with access to some of the best skiing in the world, unbeatable opportunities to enjoy the great outdoors, and a family-friendly culture. It’s the perfect place to work on balance.

Ready to work at a place that gets it?

Startup culture without the chaos.

mountain

We get it.

GuideCX is located in the heart of Silicon Slopes in the greater Salt Lake City area with access to some of the best skiing in the world, unbeatable opportunities to enjoy the great outdoors, and a family-friendly culture. It’s the perfect place to work on balance.

We are currently looking for the following positions.

If you don’t see a fit, but are still interested in joining our team, apply anyway.

Software Engineer

Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Job Description

Our Engineering team is looking for people who are eager to join a high-growth startup and thrive with the opportunity and responsibility that comes from that startup environment. If you’re looking for a comfy, stable, 9 to 5 job, where you can just grab a task and be left alone, then this is not for you.

Let’s chat if the following describes you:

  • Passionate: You inspire others with your focus on excellence. You care about the success of your coworkers, team, and GuideCX.
  • Curious: You’re hungry to learn and are committed to continual learning and improvement in your career
  • Collaborative: You strive for inclusion and recognize the value of differing perspectives in making better decisions

As a Software Engineer, you’ll have the unique opportunity to be a key contributor to the future success of a rapidly growing company by setting the foundation for quality applications that scale with enterprise growth.

 

The Day to Day

  • Software Stuff: Develop and maintain web applications leveraging technologies such as React, NodeJS, Ruby, Postgres, and Serverless.
  • Quality First: Each engineer is responsible for the quality of their work. You’ll help contribute to a behavior-driven testing strategy and expected to be a key contributor and advocate of a “Quality Assistance” model. (Check out Atlassian’s approach to QA)
  • Agile: Work in an agile environment, collaborating daily with Product, UX, and Operations to build quality solutions to customer problems in a timely manner.

 

Qualifications

  • BS in Computer Science or IS or equivalent experience
  • 1-5 years of experience in enterprise development
  • Demonstrated experience managing your time to deliver work on schedule
  • Knowledge of software design principles and best practices and how they apply to the maintenance of enterprise-grade software
  • Excellent written and verbal communication skills
  • Development of good habits and patterns of continual improvement and learning
  • Professional experience with any of the following:
    • HTML/JS/CSS – keeping it vanilla
    • Modern web application framework/library (i.e. React)
    • NodeJS
    • Ruby on Rails
    • GraphQL
    • Docker
    • Kubernetes
    • AWS services (i.e. Lambda, ECS)
    • Terraform
    • SQL (Postgres)
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Senior Software Engineer

Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Job Description

Our Engineering team is looking for people who are eager to join a high-growth startup and thrive with the opportunity and responsibility that comes from that startup environment. If you’re looking for a comfy, stable, 9 to 5 job, where you can just grab a task and be left alone, then this is not for you.

Let’s chat if the following describes you:

  • Passionate: You inspire others with your focus on excellence. You care about the success of your coworkers, team, and GuideCX.
  • Curious: You’re hungry to learn and are committed to continual learning and improvement in your career
  • Collaborative: You strive for inclusion and recognize the value of differing perspectives in making better decisions

As a Senior Engineer, you’ll have the unique opportunity to be a key contributor to the future success of a rapidly growing company by setting the foundation for quality applications that scale with enterprise growth.

 

The Day to Day

  • Software Stuff: Develop and maintain web applications leveraging technologies such as React, NodeJS, Ruby, Postgres, and Serverless. As a Senior Engineer, you’ll be expected to help design and architect new services in a micro-service environment
  • Quality First: Each engineer is responsible for the quality of their work. You’ll help contribute to a behavior-driven testing strategy and expected to be a key contributor and advocate of a “Quality Assistance” model. (Check out Atlassian’s approach to QA)
  • Agile: Work in an agile environment, helping Product refine stories with technical feasibility and solution architecting
  • Customer Minded: Collaborate with Product, Design, Customer Success, and other Engineering teams to ensure that solutions achieve business goals and are focused on the customer problem.
  • Mentor: Coach and mentor members of the team on software best practices and patterns

 

Qualifications

  • 5+ years of experience in enterprise development
  • Demonstrated experience driving projects through to completion
  • Extensive knowledge of software design principles and best practices and how they apply to the maintenance of enterprise-grade software
  • Excellent written and verbal communication skills
  • Professional experience with the following:
    • HTML/JS/CSS – keeping it vanilla
    • Modern web application framework/library (i.e. React)
    • NodeJS
    • Ruby on Rails
    • GraphQL
    • Docker
    • Kubernetes
    • AWS services (i.e. Lambda, ECS)
    • Terraform
    • SQL (Postgres)
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Operations & Database Engineer

Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Job Description

Our Engineering team is looking for people who are eager to join a high-growth startup and thrive with the opportunity and responsibility that comes from that startup environment. If you’re looking for a comfy, stable, 9 to 5 job, where you can just grab a task and be left alone, then this is not for you.

Let’s chat if the following describes you:

  • Passionate: You inspire others with your focus on excellence. You care about the success of your coworkers, team, and GuideCX.
  • Curious: You’re hungry to learn and are committed to continual learning and improvement in your career
  • Collaborative: You strive for inclusion and recognize the value of differing perspectives in making better decisions

As an Operations Engineer, you’ll have the unique opportunity to be a key contributor to the future success of a rapidly growing company by setting the foundation for stable, performant, and scalable infrastructure for our applications.

 

The Day to Day

  • Help design and architect scalable infrastructure for a micro-service application environment with a focus on speed, stability, and scalability
  • Monitor and maintain existing infrastructure with a focus on continual improvement
  • Build out the necessary infrastructure as code to enable application teams to manage their own CI/CD pipelines
  • Collaborate with application teams, Product, and CS teams to help ensure teams are meeting business objectives timely and efficiently
  • Coach and mentor application teams on industry standards and best practices (i.e. security, infrastructure as code, continual delivery, etc)

 

Qualifications

  • 5+ years of experience in enterprise development
  • Extensive experience with AWS services (or comparable IaaS provider)
  • Excellent written and verbal communication skills
  • Demonstrated experience in architecting scalable infrastructure for enterprise applications
  • Extensive experience with automated continuous integration and continuous deployment pipelines. Experience with Canary deployments and automated rollbacks
  • Hands-on experience with networking and database security
  • Experience with containerized applications and managing production clusters
  • Professional experience with the following technologies/solutions:
    • Docker
    • Kubernetes
    • EKS
    • ECS
    • Postgres (RDS)
    • Terraform
    • Monitoring and Verification tools (New Relic, Sumo Logic, etc)
    • Microservice architecture
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Product Manager

Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Responsibilities

  • Work closely with Client Services, Engineering, Sales, and Marketing teams in a collaborative way to move our product forward and accomplish business goals.
  • Obtain a deep understanding and empathy for our current and potential customers in order to shape our product to better help them solve the problems and jobs they are facing.
  • Align product decisions with key business objectives and be able to justify why we are building what we are building.
  • Own product ideas throughout the entire life cycle of research, user engagement, refinement, design, development, release, and iteration.
  • Engage with current customers to understand how our product helps them solve their problems and gain insights in to how we can improve.
  • Engage with the Sales team and prospective clients to better understand why we are growing and how we can adjust or double down on those ideas.
  • Work closely with our UX team to ensure a consistent excellent user experience.
  • Work closely with our Engineering team to provide guidance through the feature development process.
  • Gain a deep understanding of our market and how we can position our product strategically to win.

 

Requirements

  • Ability to work well with lots of different teams and manage potentially competing priorities
  • Articulate communicator with excellent presentation skills
  • General understanding of SaaS business models
  • 2+ years of experience in a Product Management role
  • Ability to learn and adapt quickly

 

Preferred Qualifications

  • Bachelor’s degree in a technical discipline
  • Experience in UX design or Engineering
  • Experience using UX tools like Sketch or Figma
  • Experience with customer onboarding and implementation
  • Understanding of Agile development methodology
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UX Designer

Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

 

Job Description

Come be a part of a team of designers passionate about creating the very best product for our users. As a UX Designer, you will be involved in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. You will be expected to utilize your full range of product design, interaction design, and visual design skills, and you will own the experience for a wide area of the GuideCX product. This position is full-time.

We offer the potential for career advancement with a fast-growing company, competitive salary and insurance (medical, dental, and vision), flexible time off, and an incredible culture with incredible people.

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected. A successful candidate is:

  • Trustworthy–we expect everyone to do the right thing
  • Able to communicate clearly and proactively
  • A strong worker, delivering their best each day
  • A team player–they care about others’ success and they share what they’re doing well with others
  • Interested in helping build a world-class company

 

Responsibilities

  • Design simple, intuitive experiences and flows for enterprise-level software.
  • Create a unified and cohesive set of UX and visual guidelines for our product.
  • Always lead with perspective and new ideas to help drive forward the mission of the product.
  • Be comfortable conducting UX research and using the research and customer feedback to create more meaningful experiences.
  • Take those ideas and abstract concepts and turn them into something useful and valuable.
  • Contribute to strategic decisions with the product and executive teams.
  • Give and ask for feedback from other designers to continually maintain and raise the quality of our product.
  • Take extreme ownership of the user experience and oversee it from conception until launch.
  • Mindfully think through the architecture, interface, interaction flow of services and experiences.

 

Minimum Qualifications

  • Portfolio of work demonstrating interaction design
  • Experience designing on mobile and web and/or working with design systems
  • Excellent presentation and documentation skills
  • Proficient with current design and prototyping tools (Figma, Sketch, etc.)
  • Excited about working in a fast-paced, dynamic environment
  • Demonstrated experience with end-to-end (from concept to production) design

 

Preferred Qualifications

  • 2+ years of interaction and web design experience
  • 2+ years of visual design experience
  • 2+ years of strategic product thinking
  • Experience working with agile development teams
  • Demonstrated ability to drive the design review cycle and close out design assignments
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Sales Development Representative

Draper, UT

Who We Are

GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.

  • Invite everyone to the project—internal resources, customer teams, and third-party vendors.
  • Guide each step and stay on track with automated tasks, reminders, and updates.
  • Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.

GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.

Job Description

GuideCX’s Sales Development Representative focuses on meeting new people, leaders of operations, varying business verticals, networking, and prospecting.  You build pipeline for and partner with Executive Sales Managers (ESM) to close deals for appointments you set for them. The ESMs are a valuable support resource to you to help provide tips and tricks that help set up more appointments as well as your direct manager and peers.  

What you will do:  

  • Make prospecting calls and cultivate leads 
  • Introduce GuideCX to operations managers throughout the US and internationally
  • Set up demo’s for Executive Sales Managers 
  • Share the value of the product and how it has changed the lives of our customers and their clients
  • Cultivate new relationships with potential customers, can we go to lunch?  

Requirements:  

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected. A successful candidate is:

  • High School Diploma or higher 
  • Prior sales experience 
  • Trustworthy–we expect everyone to do the right thing
  • Able to communicate clearly and proactively
  • A strong worker, delivering their best each day
  • A team player–they care about others’ success and they share what they’re doing well with others
  • Interested in helping build a world-class company

Benefits: 

  • Base pay $30,000- $40,000 + uncapped commission  
  • Potential for career advancement with a fast-growing company 
  • Medical, dental and vision insurance 
  • Flexible time-off 
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