Ready to work at a place that gets it?

Startup culture without the chaos.

mountain

We get it.

GuideCX is located in the heart of Silicon Slopes in the greater Salt Lake City area with access to some of the best skiing in the world, unbeatable opportunities to enjoy the great outdoors, and a family-friendly culture. It’s the perfect place to work on balance.

Ready to work at a place that gets it?

Startup culture without the chaos.

mountain

We get it.

GuideCX is located in the heart of Silicon Slopes in the greater Salt Lake City area with access to some of the best skiing in the world, unbeatable opportunities to enjoy the great outdoors, and a family-friendly culture. It’s the perfect place to work on balance.

We are currently looking for the following positions.

If you don’t see a fit, but are still interested in joining our team, apply anyway.

Demand Generation Manager

Draper, UT

GuideCX was created with an innovative purpose in mind to revolutionize the customer onboarding experience. We give companies the ability to automate processes, increase engagement, and clarify expectations with their clients during the implementation process. It is simple, transparent, and offers a seamless approach to keeping clients and providers on the same page without the client ever needing to log into the system to complete tasks.

 

Role Description

We’re looking for a data expert who thrives in a fast-paced, constantly-evolving startup environment, eager to craft specific messaging that targets the right audience and drives awareness. You’ll work closely with our Brand Director and VP of Sales to collaborate on, execute, and measure our marketing goals and directives.

The perfect hire is able to make decisions quickly, manage overlap between roles, and problem-solve on the fly. As our company and marketing efforts grow, there’s an opportunity to have a prominent influence on our company’s roadmap and marketing strategy as we become the industry leaders of client onboarding.

The Demand Generation Manager will be responsible for several aspects of marketing:

  • Defining and segmenting customers to determine appropriate outreach strategies
  • Managing real-time campaigns– monitoring and measuring the efficacy of each
  • Help deliver performance insights and measure the success of different marketing channels
  • Effectively use marketing automation tools to increase the scale of demand generation programs
  • Assist in producing compelling content, as well as branding and sales assets, for the use of internal/external resources
  • Willing to cover many roles and assist in various aspects of marketing–spot needs and lead improvements in existing email, content, product, partner and social media marketing efforts
  • Working across teams to ensure lead generation goals are met

 

Requirements

BA/BS degree

5+ years of demand generation experience

Experience with CRM and marketing automation software

Experience measuring the effectiveness of demand generation efforts at each level of the marketing funnel

 

Culture

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected. We provide snacks and drinks on-site, frequent group trips and outings, and fun daily competitions. A successful candidate is:

  • Trustworthy–we expect everyone to do the right thing
  • Able to communicate clearly and proactively
  • A strong worker, delivering their best each day
  • A team player–they care about others’ success and they share what they’re doing well with others
  • Interested in helping build a world-class company and marketing strategy

We offer the potential for career advancement with a fast-growing company, competitive salary and insurance (medical, dental, and vision), flexible time off, and an incredible culture with incredible people.

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Sales Development Representative

Draper, UT

What is GuideCX?  GuideCX was created with an innovative purpose in mind to revolutionize the customer onboarding experience.  Whether you are going through an implementation of software, installing a home building project, or a large-scale services application, at GuideCX we make it our mission to help customers of our customers have an amazing experience doing business with them. We provide project implementation teams the ability to automate processes, increase engagement, and clarify expectations with their clients in the onboarding process.  We designed the software with both end users in mind, the project team, and who they are serving as their customer, so everyone is on the same page. It is simple, transparent, and offers a seamless approach to keeping clients in the know without the client ever having to log into the system to complete tasks.  

After a recent demo of GuideCX, a prospect told us this… ” GuideCX is like a GPS for my customers. It gives them a perfect road map with an estimated time of arrival (ETA) to go live. This is the difference between throwing a bullet and shooting it!”  Our customers have provided a large amount of feedback like this to us showing how much they love what we are doing at GuideCX. So much so that a random stranger saw our CEO, Peter Ord while on vacation and saw his t-shirt showing “GuideCX” printed on the shirt and asked “do you work for GuideCX?  You guys are doing really great things for businesses today!”

Our office atmosphere brings diverse personalities where everyone’s voice is heard, recognized, and respected.  We provide healthy snacks on site as well as drinks and occasional trips to the local ice cream store and busting open piñatas full of goodies for team building and celebrating milestones.  

GuideCX’s Sales Development Representative focuses on meeting new people, leaders of operations, varying business verticals, networking, and prospecting.  You build pipeline for and partner with Executive Sales Managers (ESM) to close deals for appointments you set for them. The ESMs are a valuable support resource to you to help provide tips and tricks that help set up more appointments as well as your direct manager and peers.  

What you will do:  

  • Make prospecting calls and cultivate leads 
  • Introduce GuideCX to operations managers throughout the US and internationally
  • Set up demo’s for Executive Sales Managers 
  • Share the value of the product and how it has changed the lives of our customers and their clients
  • Cultivate new relationships with potential customers, can we go to lunch?  

Requirements:  What do you need to be successful in your job? 

  • Be trustworthy, we expect everyone to do the right thing. 
  • Ability to communicate clearly 
  • Strong work ethic, deliver your best each day
  • Team player- as you progress share what you are doing well with others
  • High School Diploma or higher 
  • Prior sales experience 
  • Be Superman, Supergirl, or even Batman (Be a hero to someone, make their day)

Benefits: 

  • Base pay $30,000- $40,000 + uncapped commission  
  • Potential for career advancement with a fast-growing company 
  • Medical, dental and vision insurance 
  • Flexible time-off 
  • Incredible culture and people, snacks, lounge area, indoor putting, indoor mini-basketball (yes everyone can dunk it, just don’t hang on the rim), PRing-pong (think Pringles and ping-pong mixed, and fun daily competitions
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