Resources

Welcome to the GuideCX Blog

When people know what to expect, they feel better—and that includes you. The GuideCX blog tells you everything you need to know about new client implementation and onboarding so you can rock at it every time.

Comparing GuideCX and Pipefy

Comparing GuideCX and Pipefy

Client onboarding solutions have been making their way to a lot of businesses in the past few years. Like our comparison with TaskRay, we’re comparing GuideCX and Pipefy with the help of G2 research. Both platforms are a part of multiple categories, but the two...

GuideCX Supports Mali Wellness Foundation

GuideCX Supports Mali Wellness Foundation

When it comes to seeking out an employer, many millennials are now weighing a company’s level of corporate social responsibility (CSR). Does the new company you’re researching place importance on how they impact the environment around them? From everything between...

3 Benefits of a Combined Sales and Customer Success Team

3 Benefits of a Combined Sales and Customer Success Team

One of the very first questions that a new client asks during the onboarding process is, “Where is my money going?” When time quite literally means money, it’s a fair question. But, unfortunately, for many organizations, the answer isn’t always easy to find, which can...

Get Out of the Office for Ongoing Team-Building Success

Get Out of the Office for Ongoing Team-Building Success

“Team building” is a relatively general term nearly everyone has experienced in one way or another throughout their lifetime. Working together to achieve a common goal is the very nature of a business. And helping to develop interpersonal employee connections is an...

Comparing GuideCX and TaskRay

Comparing GuideCX and TaskRay

With the onset of cloud-based project management tools, the pressure to attract and retain valued customers through efficient onboarding processes is more important than ever.  Experts estimate over 90 percent of customers feel companies have plenty of room for...

3 Ways to Strengthen Client Relationships in a Virtual World

3 Ways to Strengthen Client Relationships in a Virtual World

Business lunches. Golf course negotiations. Client appreciation parties. In-person onboarding. Afterwork happy hours. Handshakes. A lot of client relationship-building best practices and traditions we once took for granted had been canceled or altered. We all have...