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Onboarding vs. Implementation: What’s the Difference?

Onboarding vs. Implementation: What’s the Difference?

Congratulations! You’ve just signed a contract with a brand-new client. Now what? Although it may seem like your hard work is over, the next step in the process is just as critical to you and your customer’s success. Now, it’s time to invest in customer onboarding and...

An In-depth Look at GuideCX’s Resource Management Feature

An In-depth Look at GuideCX’s Resource Management Feature

For many businesses, resource management is quickly becoming one of the most important factors to consider in business optimization. As your company grows and takes on new staff, clients, projects, and resources, you may need to adjust much of what you do in order to...

3 Trends Guaranteed to Change Your Client Onboarding Process

3 Trends Guaranteed to Change Your Client Onboarding Process

Recovering from the pandemic has been a unique challenge for organizations. We are anxious to get back to business as usual, but changes in work environments, industry and customer demands, and staff expectations across all industries have some project managers...

Improving the Dealer Onboarding Process: The Ultimate Autotech Guide

Improving the Dealer Onboarding Process: The Ultimate Autotech Guide

When it comes to the automotive industry, being smooth, fast, and efficient isn’t just desirable for the automobiles themselves. Each step in the dealer onboarding process should be just as polished as the customer’s new ride. This process is critical to ensuring that...

GuideCX’s New Year’s Resolutions and Goals

GuideCX’s New Year’s Resolutions and Goals

As the new year approaches and we anticipate a fantastic 2022, we are creating a list of our company-wide New Year's resolutions and goals. GuideCX has two main resolutions we want to focus on as we continue to build on the momentum of a great 2021.  Having recently...

Introducing Our New Navigator Reporting Engine 

Introducing Our New Navigator Reporting Engine 

As the premier purpose-built solution for the new client implementation process, GuideCX has announced our highly anticipated debut of the Navigator Reporting Engine.  Featuring never-before-seen insights into a business’s health resulting from onboarding, the...