Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success. That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...
GUIDEcx
5 Customer Success Trends in 2023
Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...
Announcing the GUIDEcx + Gainsight Integration
As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...
GUIDEcx 2022: Year In Review
When we talk about the development of GUIDEcx, we often compare the company’s growth to building Rome. As the saying goes, Rome wasn’t built in a day—it took consistent, dedicated effort marked by multiple momentous milestones. Likewise, GUIDEcx has steadily grown...
GUIDEcx Named a Finalist in the Services Category for the 2022 Silicon Slopes Hall of Fame & Awards
We are pleased to share that GUIDEcx has been announced as a finalist in the 2022 Silicon Slopes Hall of Fame & Awards. Launched in 1999 by the then Utah Technology Council, the Silicon Slopes Hall of Fame & Awards identifies and applauds the breakthrough...
Introducing Enhancements to the Mobile App
We are thrilled to announce the latest updates to our mobile app. We conducted extensive customer research about how our mobile app is used and where there are opportunities to improve the experience. The GUIDEcx product team used the feedback from customers to help...
How to Become a Company that Offers the Best Customer Onboarding Experience
Everyone has experienced a bad customer experience in their lifetime. In fact, nine out of 10 employees believe their organization’s onboarding process could be handled better, despite the fact that a strong onboarding process can increase customer retention by more...
GUIDEcx Announces the Launch of Masterclasses for Customer Onboarding
Starting in December 2022, GUIDEcx has now begun offering Masterclasses for everything related to Customer Onboarding and are free for all GUIDEcx customers. Each class is 30 minutes and will share best practices to help you fire up your customer engagement. These...
GUIDEcx Takes Top Honors for Best Relationship in the Project Management Relationship Index in G2 Winter 2023 Awards
GUIDEcx, the leader in client onboarding and project management software, was awarded the winner of Best Relationship in the Relationship Index in the Winter 2023 G2 Grid® Report. G2 is the world’s largest and most trusted software marketplace. This recognition is...