Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success. That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...
Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...
As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...
When we talk about the development of GUIDEcx, we often compare the company’s growth to building Rome. As the saying goes, Rome wasn’t built in a day—it took consistent, dedicated effort marked by multiple momentous milestones. Likewise, GUIDEcx has steadily grown...
We are pleased to share that GUIDEcx has been announced as a finalist in the 2022 Silicon Slopes Hall of Fame & Awards. Launched in 1999 by the then Utah Technology Council, the Silicon Slopes Hall of Fame & Awards identifies and applauds the breakthrough...
We are thrilled to announce the latest updates to our mobile app. We conducted extensive customer research about how our mobile app is used and where there are opportunities to improve the experience. The GUIDEcx product team used the feedback from customers to help...
Everyone has experienced a bad customer experience in their lifetime. In fact, nine out of 10 employees believe their organization’s onboarding process could be handled better, despite the fact that a strong onboarding process can increase customer retention by more...
Starting in December 2022, GUIDEcx has now begun offering Masterclasses for everything related to Customer Onboarding and are free for all GUIDEcx customers. Each class is 30 minutes and will share best practices to help you fire up your customer engagement. These...
GUIDEcx, the leader in client onboarding and project management software, was awarded the winner of Best Relationship in the Relationship Index in the Winter 2023 G2 Grid® Report. G2 is the world’s largest and most trusted software marketplace. This recognition is...
