Optimize Engagement and Help Teams Focus on What Matters Most
Engagement makes all the differenceInteract with the diagram to learn more
Successful customer onboarding is critical to long-term customer retention and growth. Many teams have come to rely on classic project management systems and approaches to manage onboarding efforts. These products focus on optimizing internal team efficiency but fail to acknowledge or provide experiences to successfully engage the most important group in the onboarding experience – the customer. This results in continued concerns with onboarding effectiveness, frustrations from customers, and, ultimately, churn.
GUIDEcx differs from legacy approaches by focusing on the customer user and experiences to help engage them in successful onboarding.
How Does It Work?
Simplify the experience for your customers
Meet your customers where they are
Manage the customer, not just the project
Stay aligned and organized on delivering success
Professional Services Automation
Optimize your resource efficiency and costs
Seamlessly collaborate with internal teams, customers, and third parties
Continuously improve your onboarding
Let the projects run themselves
Work with your existing systems and processes
We GUIDE The World’s Leading Brands:
Talk With a Guide Today
Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.