GUIDEcx is the #1 Rated Client Onboarding Software
Our customers love us for our customer service and how we enable our users to engage their customers. See how we specialize in customer onboarding, task management, and project management.
Webinar Alert! Discover Tips on Driving Efficiency
The Buzzword for 2023 is EFFICIENCY. Join Nick Mehta, CEO at Gainsight, and Peter Ord, Founder & CEO at GUIDEcx, on Thursday, Feb. 23 at 1:30pm ET as they share tips on how to navigate the current economic climate and how to do more with less.
Announcing the Launch of GUIDEcx Roadshow 2023!
We’re taking our show on the road this year and coming to a city near you (in-person and virtual)! With nearly 20 stops already planned for 2023, the Roadshow features tradeshows, VIP events, 1:1 meet and greets with members of the GUIDEcx team and webinars. Check out the Roadshow page to see our full list of tour dates.
Why a Client Onboarding Software?
You only get one chance to make a first impression to your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.
Engage Your Customers in a Transparent Client Onboarding Process
With our customer-facing onboarding portal, customers, clients, and third parties have a space to coexist and communicate.
Build trust and awareness by white-labeling GUIDEcx to fit your company’s brand. You’ll get all the professional credit.
Manage Internal and Customer Onboarding Tasks
Customers don’t need to know all of the behind-the-scenes work. If there are internal processes that you want to keep private, you can manage customer visibility settings.
Assign tasks to customers, internal team members, and third parties to make sure the right people get the right tasks done at the right time.
Drive Client Onboarding Revenue
With GUIDEcx’s Intelligent Forecasting Algorithm, you can predict revenue on hold, see what client onboarding projects can be brought forward for end-of-month or quarter deadlines, and more.
See how our customers saved time by 49% with a new client onboarding software
reduction in implementation time
increase in project manager capacity
on-time delivery rate when 5+ users are invited
Countless hours saved
What Our Customers Are Saying
GUIDEcx allows us to take what our best implementation specialists are doing and duplicate that across our whole customer success team. The result: a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have skyrocketed.
— Chad Estes —
The killer feature of GUIDEcx is the transparency and collaboration it gives you with your new customers during onboarding. I’ve used a number of tools throughout my career, and nothing compares.
— Tayler Ursu —
GUIDEcx is the solution we have been looking for! I love the intuitive interface, the ease of implementation, and the automation that has helped to dramatically increase our efficiency. I love that our customers now have additional transparency into our processes and know exactly what they need to do and when to help keep the project on track.
— Cody F. —
The whole GUIDEcx team is quick to respond. They are quick and eager to help, and the support they offer is great.
— Dominic Ireland —
GUIDEcx has allowed us to do the heavy lifting and take care of the difficult projects. Without GUIDEcx, we wouldn’t have been able to get it all done.
— Emilee Krupa —
Deliver Value Faster with GUIDEcx Client Onboarding Software
Invite, guide, and engage internal and customer teams throughout the customer onboarding process.
Teams know what needs to be done, who is accountable, and who needs help. We increase team efficiency and bandwidth, which leads to greater output and satisfaction.
Your customers know what to expect, when to expect it, and with whom to communicate. We increase customer insight and accountability, which leads to greater satisfaction.
GUIDEcx at a Glance
A SaaS onboarding software that keeps your customers at the center of every project.
In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...
The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...
Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success. That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...