Onboard Clients Faster

GuideCX® is a client implementation and onboarding project platform that empowers you to invite, guide, and engage internal and customer teams in a transparent process that delivers value faster.

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Deliver Value Faster with GuideCX Client Onboarding Software

You only get one chance to make a first impression. A smooth, transparent client implementation and onboarding process is key to putting your best foot forward.

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Reduce Anxiety, Increase Participation
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Complete Control over Visibility Settings
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No Login Required for Participants
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Complete Tasks via Portal, Email, or Mobile App
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Increase Team Accountability
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Automate Project Updates, Tasks, and Reminders

The Leader in Client Onboarding Just Revved Its Reporting Engine

Introducing the GuideCX Navigator Reporting Engine.

Get visibility into your onboarding process and outcomes with the industries only enterprise-level reporting engine. The GuideCX Navigator gives you the ability to forecast, optimize, and automate your implementation and onboarding.

Identify Project Trends

GuideCX at a Glance

Client Implementation and Onboarding Software That Keeps Your Customers at the Center of Every Project

What Our Customers Are Saying

GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole customer success team. The result: a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have skyrocketed.

— Chad Estes —

SaaSOptics

The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during onboarding. I’ve used a number of tools throughout my career, and nothing compares.

— Tayler Ursu —

SMedia

GuideCX is the solution we have been looking for! I love the intuitive interface, the ease of implementation, and the automation that has helped to dramatically increase our efficiency. I love that our customers now have additional transparency into our processes and know exactly what they need to do and when to help keep the project on track.

— Cody F. —

Lakebridge Realty

Rated #1 Client Onboarding Software on G2

momentum leader
high performer
most likely to recommend
best meets requirements

Invite, guide, and engage internal and customer teams throughout the implementation process.

internal teams

Internal Teams

Teams know what needs to be done, who is accountable, and who needs help. We increase team efficiency and bandwidth, which leads to greater output and satisfaction.

external customers

External Customers

Your customers know what to expect, when to expect it, and with whom to communicate. We increase customer insight and accountability, which leads to greater satisfaction.

Resources

4 Customer-Gutting Sins of a Free Trial Offer Strategy

4 Customer-Gutting Sins of a Free Trial Offer Strategy

With estimates placing the value of the SaaS market at around $280 billion by 2026, free trial offers are among the more popular strategies for grabbing some of that traffic. But the steps you take to build that experience for potential customers will either secure a...

Meet Our Exec Team: Sid Ewing

Meet Our Exec Team: Sid Ewing

Sid Ewing, Head of Marketing, Has Found the Startup Trifecta at GuideCX Sid Ewing, Head of Marketing At GuideCX for 1 year   From learning the value of hard work as a teen bussing tables at a busy Park City restaurant to experiencing the joys of helping residents...

Make Annual Forecasting Easier with the Navigator Reporting Engine

Make Annual Forecasting Easier with the Navigator Reporting Engine

As is typical for January, predictions for 2022 are pouring into our newsfeeds. The pandemic has proven that uncertainty and unknown factors can dramatically impact the world around us. So it's a wonder that annual forecasting is possible for businesses. We’re...

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