Automated hand-holding? It’s a thing.

With GuideCX, it’s like having a personal project manager, account rep, onboarding specialist and customer service rep rolled into one.

Automated hand-
holding? It’s a thing.

With GuideCX, it’s like having a personal project manager, account rep, onboarding specialist and customer service rep rolled into one.
high five

Expectation Management

With intuitive software, we automate and customize solutions for managing onboarding, workflow, task management, and ongoing customer engagement.

Internal Teams
External Customers
Teams know what needs to be done, who is accountable, and who needs help.
Customers know what to expect, when to expect it, and who to communicate with.
We increase team efficiency and bandwidth, which leads to greater output and satisfaction.
We increase customer insight and accountability which leads to greater satisfaction.
Internal Teams
Teams know what needs to be done, who is accountable, and who needs help.
External Customers
Customers know what to expect, when to expect it, and who to communicate with.
We increase customer insight and accountability which leads to greater satisfaction.
Internal Teams
We increase team efficiency and bandwidth, which leads to greater output and satisfaction.
An experience that's 
enjoyable
automated
easier
smoother
transparent
See How It Works See How It Works

On Track and
In-the-Know


We put the customer experience first, and build automated capabilities to support your team in efficiently managing everything from “go” to the moment your products and services are running smoothly.

girl at work
graph and thumbs up

We ensure that the people in your sphere have the insight needed to manage workflow and expectations in order to keep teams happy and customers elated.

Testimonials

Information is so accessible and they always know what’s going on. So that’s just the new standard… If companies don’t move forward to that new standard, we’re leaving the customer feeling a little bit empty.

Emily Maldano

Dealer-FX

The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during on-boarding. I’ve used a number of tools throughout my career, and nothing compares.

Tayler Ursu

SMedia

GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky rocketed.

Chad Estes

SaaSOptics

GuideCX has helped us streamline the onboarding experience for our customers by simplifying and automating both task-level and project status communication.

Will Lehmitz

XANT

Here's the truth.

Customer loyalty is won or lost in the first 30 days.

See Our Results See Our Results
team meeting
blue ribbon

We keep teams on track and customers happy.

Automated hand-holding? It’s a thing.

With GuideCX, it’s like having a personal project manager, account rep, onboarding specialist and customer service rep rolled into one.

Automated hand-
holding? It’s a thing.

With GuideCX, it’s like having a personal project manager, account rep, onboarding specialist and customer service rep rolled into one.
high five

Expectation Management

With intuitive software, we automate and customize solutions for managing onboarding, workflow, task management, and ongoing customer engagement.

Internal Teams
External Customers
Teams know what needs to be done, who is accountable, and who needs help.
Customers know what to expect, when to expect it, and who to communicate with.
We increase team efficiency and bandwidth, which leads to greater output and satisfaction.
We increase customer insight and accountability which leads to greater satisfaction.
Internal Teams
Teams know what needs to be done, who is accountable, and who needs help.
External Customers
Customers know what to expect, when to expect it, and who to communicate with.
We increase customer insight and accountability which leads to greater satisfaction.
Internal Teams
We increase team efficiency and bandwidth, which leads to greater output and satisfaction.
An experience that's 
enjoyable
automated
easier
smoother
transparent
See How It Works See How It Works

On Track and
In-the-Know


We put the customer experience first, and build automated capabilities to support your team in efficiently managing everything from “go” to the moment your products and services are running smoothly.

graph and thumbs up

We ensure that the people in your sphere have the insight needed to manage workflow and expectations in order to keep teams happy and customers elated.

girl at work

Testimonials

Information is so accessible and they always know what’s going on. So that’s just the new standard… If companies don’t move forward to that new standard, we’re leaving the customer feeling a little bit empty.

Emily Maldano

Dealer-FX

The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during on-boarding. I’ve used a number of tools throughout my career, and nothing compares.

Tayler Ursu

SMedia

GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky rocketed.

Chad Estes

SaaSOptics

GuideCX has helped us streamline the onboarding experience for our customers by simplifying and automating both task-level and project status communication.

Will Lehmitz

XANT

Here's the truth.

Customer loyalty is won or lost in the first 30 days.

See Our Results See Our Results
team meeting
blue ribbon

We keep teams on track and customers happy.