Client Onboarding Software That Upgrades Your First Impressions

Give your customers a first impression they’ll never forget by providing a shared workspace environment branded to your company and powered by the #1 client onboarding software.

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GUIDEcx is the #1 Rated Client Onboarding Software

On G2, our customers love us for our customer service and how we enable our users to engage their customers. See how we specialize in customer onboarding, task management, and project management.

Client Onboarding Leader
Project Management Best Relationship
Project Management Momentum Leader
Identify Project Trends

Introducing the GUIDEcx Navigator Reporting Engine

The Leading Client Onboarding Software Just Revved Its Reporting Engine. 

Get visibility when you’re onboarding new customers with the industry’s only enterprise-level reporting engine. The GUIDEcx Navigator gives you the ability to forecast, optimize, and automate your client onboarding.

Meet Us at Gainsight Pulse 2022!

GUIDEcx is proud to be a Titanium Sponsor of Gainsight Pulse 2022 on Aug. 17 & 18 at the Moscone Center in San Francisco.

Come meet our executive team at our booth (T1 at the main entrance) to learn how GUIDEcx can help improve your onboarding efficiency and accelerate time to value. And don’t forget to watch our founder and CEO, Peter Ord’s presentation on “Trust – The 3 Secrets to Unlocking Revenue Through Customer Trust,” on Wednesday, Aug. 17 from 1:30pm-2:15pm.

Why a Client Onboarding Software?

You only get one chance to make a first impression to your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

Engage Your Customers in a Transparent Client Onboarding Process

With our customer-facing onboarding portal, customers, clients, and third parties have a space to coexist and communicate.

Build trust and awareness by white-labeling GUIDEcx to fit your company’s brand. You’ll get all the professional credit.

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Manage Internal and Customer Onboarding Tasks

Customers don’t need to know all of the behind-the-scenes work. If there are internal processes that you want to keep private, you can manage customer visibility settings.

Assign tasks to customers, internal team members, and third parties to make sure the right people get the right tasks done at the right time.

Drive Client Onboarding Revenue

With GUIDEcx’s Intelligent Forecasting Algorithm, you can predict revenue on hold, see what client onboarding projects can be brought forward for end-of-month or quarter deadlines, and more.

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See how our customers saved time by 49% with a new client onboarding software

%

reduction in implementation time

projects run
on GUIDEcx

increase in project manager capacity

%

less meetings

%

on-time delivery rate when 5+ users are invited

Countless hours saved

What Our Customers Are Saying

GUIDEcx allows us to take what our best implementation specialists are doing and duplicate that across our whole customer success team. The result: a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have skyrocketed.

— Chad Estes —

SaaSOptics

The killer feature of GUIDEcx is the transparency and collaboration it gives you with your new customers during onboarding. I’ve used a number of tools throughout my career, and nothing compares.

— Tayler Ursu —

SMedia

GUIDEcx is the solution we have been looking for! I love the intuitive interface, the ease of implementation, and the automation that has helped to dramatically increase our efficiency. I love that our customers now have additional transparency into our processes and know exactly what they need to do and when to help keep the project on track.

— Cody F. —

Lakebridge Realty

The whole GUIDEcx team is quick to respond. They are quick and eager to help, and the support they offer is great.

— Dominic Ireland —

G&A Partners

GUIDEcx has allowed us to do the heavy lifting and take care of the difficult projects. Without GUIDEcx, we wouldn’t have been able to get it all done. 

— Emilee Krupa —

Alleva

Deliver Value Faster with GUIDEcx Client Onboarding Software

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Reduce Anxiety, Increase Participation
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Complete Control over Visibility Settings
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No Login Required for Participants
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Complete Tasks via Portal, Email, or Mobile App
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Increase Team Accountability
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Automate Project Updates, Tasks, and Reminders

Invite, guide, and engage internal and customer teams throughout the customer onboarding process.

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Internal Teams

Teams know what needs to be done, who is accountable, and who needs help. We increase team efficiency and bandwidth, which leads to greater output and satisfaction.

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External Customers

Your customers know what to expect, when to expect it, and with whom to communicate. We increase customer insight and accountability, which leads to greater satisfaction.

GUIDEcx at a Glance

A SaaS onboarding software that keeps your customers at the center of every project.

Resources

Basile Joins GUIDEcx as Chief Marketing Officer

As we continue our growth as the nation’s leader in client onboarding platforms, GUIDEcx® is expanding our executive team. We are pleased to announce Peter Basile as our very first Chief Marketing Officer. The role will see Basile managing the global brand both on the...

5 Ways GUIDEcx Can Improve Efficiency with Customer Onboarding

In the face of fluctuations in the stock markets, increasing interest rates, and economic contraction, uncertainty abounds. It’s never been more important to do more with less. This economic atmosphere presents unique challenges when it comes to deciding how to run a...

The Hidden Costs of a Poor Customer Onboarding Process

Did you know that churn starts within the first 30 days of someone purchasing a product? According to data from Statista, in 2020, mobile apps lost an average of 89 percent of their daily active users within the first seven days after install and an average of 95...

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