Customer-centric project management
Customer-centric
project management
Expectation Management
Implementation software designed to meet your customers' expectations.
On Track and
In-the-Know
GuideCX® puts the customer experience first, and build automated capabilities to support your team in efficiently managing everything from “go” to the moment your products and services are running smoothly.
We ensure that the people in your sphere have the insight needed to manage workflow and expectations in order to keep teams happy and customers elated.
Testimonials
Information is so accessible and they always know what’s going on. So that’s just the new standard… If companies don’t move forward to that new standard, we’re leaving the customer feeling a little bit empty.
Emily MaldanoDealer-FX
The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during on-boarding. I’ve used a number of tools throughout my career, and nothing compares.
Tayler UrsuSMedia
GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky rocketed.
Chad EstesSaaSOptics
GuideCX has helped us streamline the onboarding experience for our customers by simplifying and automating both task-level and project status communication.
Will LehmitzXANT
Here's the truth.
Customer loyalty is won or lost in the first 30 days.
We keep teams on track and customers happy.
Customer-centric project management
Customer-centric
project management
Expectation Management
Implementation software designed to meet your customers' expectations.
On Track and
In-the-Know
GuideCX® puts the customer experience first, and build automated capabilities to support your team in efficiently managing everything from “go” to the moment your products and services are running smoothly.
We ensure that the people in your sphere have the insight needed to manage workflow and expectations in order to keep teams happy and customers elated.
Testimonials
Information is so accessible and they always know what’s going on. So that’s just the new standard… If companies don’t move forward to that new standard, we’re leaving the customer feeling a little bit empty.
Emily MaldanoDealer-FX
The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during on-boarding. I’ve used a number of tools throughout my career, and nothing compares.
Tayler UrsuSMedia
GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky rocketed.
Chad EstesSaaSOptics
GuideCX has helped us streamline the onboarding experience for our customers by simplifying and automating both task-level and project status communication.
Will LehmitzXANT
Here's the truth.
Customer loyalty is won or lost in the first 30 days.
We keep teams on track and customers happy.
