In the face of fluctuations in the stock markets, increasing interest rates, and economic contraction, uncertainty abounds. It’s never been more important to do more with less. This economic atmosphere presents unique challenges when it comes to deciding how to run a...
Did you know that churn starts within the first 30 days of someone purchasing a product? According to data from Statista, in 2020, mobile apps lost an average of 89 percent of their daily active users within the first seven days after install and an average of 95...
GuideCX is proud to present the first State of Customer Onboarding report. With the assistance of an objective third party, we surveyed over 2,000 data points reported by over 100 individuals in the client onboarding industry. Our team thoroughly dissected and...
GuideCX®, the leader in client onboarding software, recently released several new and updated features designed to increase customer engagement, satisfaction, and retention. As the brand shifts to a new look and its emphasis on being a Guide for client onboarding,...
The best leaders at the best companies in the world, are constantly striving to create a culture of customer centricity! The culture of customer centricity is more than just saying the customer is at the top of your mind. It's about truly understanding who your...
Recovering from the pandemic has been a unique challenge for organizations. We are anxious to get back to business as usual, but changes in work environments, industry and customer demands, and staff expectations across all industries have some project managers...
Have you ever put hours into a project without realizing it? Or worse, have you ever put lots of time into a project without having much to show for it? Without keeping track of time, we miss out on valuable information and better project results that can benefit us,...
Contents: What is client onboarding? Why is it important? How long does the client onboarding process take? What makes a good client onboarding specialist? Preparing for onboarding success What does it look like when a client onboarding process is successful? What...
From healthcare to humanities, nearly every industry is making the switch to digital workflow software. Why? Not only does workflow software save on time and money, but it also provides an easy, readily accessible way to stay organized. Though these benefits matter...
