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When it comes to new client implementation and onboarding, we have just about everything you need to know—and we are happy to share! From up-to-date news and implementation and onboarding best practices to real-life examples of GUIDEcx® in action and on-demand training, we’ve got you covered. Take a look around and find what you need in order to be the new client onboarding rockstar we know you are.
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After analyzing thousands of customer implementations (over 500,000 to be exact),…
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Customer success teams know the struggle all too well. You launch…
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Had a client demand a feature that doesn’t exist and insist…
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“Can you tell us what you’re hoping to get from our…
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Ever heard of the “trough of disillusionment?” Coined by Gartner as…
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B2B Customers have Heightened Expectations for the Customer Onboarding Process The…
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Acquiring new clients costs five times more than retaining existing ones.…
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Let’s face it—signing a new customer feels great, but the real…
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“We closed it! Now what?” This moment marks the true beginning…
