During employee onboarding, a company wants to implement a new hire within the company system. During customer onboarding, you want to implement your product into the client company’s existing system. But is it that simple? In some ways, yes, but in others, no. Some...
“Team building” is a relatively general term nearly everyone has experienced in one way or another throughout their lifetime. Working together to achieve a common goal is the very nature of a business. And helping to develop interpersonal employee connections is an...
The effects of the COVID-19 pandemic has been subsiding (albeit cautiously). With this, virtually every healthtech organization has been feeling pressure to reduce overhead healthcare costs. At the same time, there's the pressure of enhancing the patient experience. ...
With the onset of cloud-based project management tools, the pressure to attract and retain valued customers through efficient onboarding processes is more important than ever. Experts estimate over 90 percent of customers feel companies have plenty of room for...
Business lunches. Golf course negotiations. Client appreciation parties. In-person onboarding. Afterwork happy hours. Handshakes. A lot of client relationship-building best practices and traditions we once took for granted had been canceled or altered. We all have...
The future of work is hybrid. According to a recent Gartner survey, 82 percent of company leaders intend to support a hybrid workplace. This means that organizations must adapt to a more complex work model that not only challenges the traditional 9-to-5 model, but...
GuideCX is surrounded by startups. Utah a region that consistently ranks as the top state for entrepreneurs. Dozens of companies like Pluralsight, Qualtrics, InsideSales, and more are calling the industrious Beehive State home. Peter Ord began his career working for a...
Trust is your company’s most important currency. But the new hybrid workplace—with some employees working remotely, some working in-person, and many going back and forth between the two—has made earning and keeping trust more difficult than ever. According to a recent...
The struggles and stresses of entrepreneurs devoted to launching a fledgling tech startup are commonly understood: Sleepless nights of transforming ideas into business plans Building financial spreadsheets Facing rejection by potential investors Endless business and...