Resource Center
When it comes to new client implementation and onboarding, we have just about everything you need to know—and we are happy to share! From up-to-date news and implementation and onboarding best practices to real-life examples of GUIDEcx® in action and on-demand training, we’ve got you covered. Take a look around and find what you need in order to be the new client onboarding rockstar we know you are.
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Providing excellent onboarding shouldn’t just be the goal for your employees—it…
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Inefficiency within your organization can cost your business as much as…
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In 2017, a Taiwanese hiker was discovered after being missing for…
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Ensuring your organization has everything in its toolkit to enable customer…
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You never get a second chance to make a first impression. The…
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Whether it’s a customer pouring hot coffee on an unsuspecting and…
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Did you know that customer churn starts within the first 30…
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One of the worst things to admit in any job is…
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Did you know that simply increasing customer retention rates by 5…