Work Better Together
As a certified Gainsight integration partner, GUIDEcx is committed to helping people work better together.
Leverage the power of Gainsight – the leading customer success tool – and GUIDEcx – the best-in-class customer onboarding solution – to streamline the customer journey.
Level up customer experience across touchpoints.
Our bi-directional integration gives your success team visibility into the status and health of onboarding projects, pushing GUIDEcx data into Gainsight’s C360 experience.
Team members can quickly see key project and task details, forecasted end dates, notes, and more in the platform where they spend time.
Forecast and share risks
Poor onboarding results in over 20% of customer churn. Proactively manage accounts to success by tracking customer health during onboarding. Set alerts when health scores fall below a threshold to redirect efforts and mitigate risk.
Work with your retention and success teams to set the stage for future growth.
Gainsight Integration Benefits
Help Your Teams Work Better Together
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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.