The State of Onboarding 2022


How you onboard your customers has a direct impact on your revenue. Provide a bad experience, and the project lags, your time to value stalls, and your retention rate plummets. On the other hand, if you deliver a smooth and efficient onboarding experience, you can accelerate your existing revenue and retention rates.

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GUIDEcx surveyed over 100 individuals in the client onboarding industry and uncovered five trends for 2022 that every business needs to know. The survey discovered that client experience is becoming more of a focus during the onboarding process. While more companies are adopting project management software, training, and education aren’t keeping up.

Don’t let your company fall behind in customer onboarding.

Download The State of Onboarding 2022 to learn more about five trends in customer onboarding.

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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.