GuideCX vs. Wrike

GuideCX vs. Wrike

Todd White

It can be challenging to improve communication across your entire organization. One way to combat this is to implement a project management software for all teams to use. According to PWC, 77 percent of high-performing projects have a project management software in...

3 Ways to Transform Your Healthtech Onboarding Process

3 Ways to Transform Your Healthtech Onboarding Process

Todd White

There’s nothing like a pandemic to turn the world’s attention to the growing importance and dependence on the healthtech industry.  As we all work to combat and recover from COVID-19, we’ve witnessed a surge in healthcare technology as we observe vaccine development,...

GuideCX vs. Tallyfy

GuideCX vs. Tallyfy

Todd White

74% of consumers are likely to buy based on experience alone. And more customers are looking at the quality of customer support while deciding on a company than ever before. Nowadays, the client experience is absolutely essential to driving profits and running a...

Churn and Retention at Silicon Slopes 2021

Churn and Retention at Silicon Slopes 2021

GuideCX

For the fifth year, thousands of tech companies flocked to Utah for the Silicon Slopes 2021 Summit. This is one of the largest and most prominent annual industry events in the world. And for GuideCX, a homegrown leader in the Silicon Slopes region, having a presence...

GuideCX vs. Trello

GuideCX vs. Trello

Todd White

Despite the mounting pressure on project managers to perform well internally and externally, software adoption for project management remains low. Only 22 percent of organizations are estimated to use software to streamline their project processes. However, 77 percent...

GuideCX vs. Asana

GuideCX vs. Asana

Todd White

When it comes to successful collaboration, your organization must have the means to communicate effectively—not only across departments but also to your customers. Seventy-five percent of employees regard teamwork and collaboration as important, and it’s easy to see...

A Winning Client Onboarding Experience Begins with the Handoff

A Winning Client Onboarding Experience Begins with the Handoff

Todd White

Do you noticed how at a track meet the one exercise runners practice the most is the baton handoff? If a teammate isn’t ready to grab the baton or tries to hand off the baton too soon, trust and communication break down, leading to catastrophic results.  It’s much...

4 Roles Essential for Successful Client Onboarding

4 Roles Essential for Successful Client Onboarding

Peter Ord

Unlike onboarding a new employee, the client onboarding process is often an all hands on deck situation with everyone playing a vital and distinct role. But how do you know which person will ultimately be responsible for which onboarding task? Take a look at these...

GuideCX vs. ClickUp

GuideCX vs. ClickUp

Todd White

Visibility to your processes, data, and customer onboarding is essential to your organization’s success—especially when it comes to project, task, and product management. This is because it plays a large role in improving the customer experience, something that can...