Client Onboarding Software That Upgrades Your First Impressions

Give your customers a first impression they’ll never forget by providing a shared workspace environment branded to your company and powered by the #1 client onboarding software.

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GuideCX is the #1 Rated Client Onboarding Software

On G2, our customers love us for our customer service and how we enable our users to engage their customers. See how we specialize in customer onboarding, task management, and project management.

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Identify Project Trends

Introducing the GuideCX Navigator Reporting Engine

The Leading Client Onboarding Software Just Revved Its Reporting Engine. 

Get visibility when you’re onboarding new customers with the industry’s only enterprise-level reporting engine. The GuideCX Navigator gives you the ability to forecast, optimize, and automate your client onboarding.

Why a Client Onboarding Software?

You only get one chance to make a first impression to your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

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Engage Your Customers in a Transparent Client Onboarding Process

With our customer-facing onboarding portal, customers, clients, and third parties have a space to coexist and communicate.

Build trust and awareness by white-labeling GuideCX to fit your company’s brand. You’ll get all the professional credit.

Manage Internal and Customer Onboarding Tasks

Customers don’t need to know all of the behind-the-scenes work. If there are internal processes that you want to keep private, you can manage customer visibility settings.

Assign tasks to customers, internal team members, and third parties to make sure the right people get the right tasks done at the right time.

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Drive Client Onboarding Revenue

With GuideCX’s Intelligent Forecasting Algorithm, you can predict revenue on hold, see what client onboarding projects can be brought forward for end-of-month or quarter deadlines, and more.

See how our customers saved time by 49% with a new client onboarding software

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reduction in implementation time

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increase in project manager capacity

%

less meetings

%

on-time delivery rate when 5+ users are invited

Countless hours saved

What Our Customers Are Saying

GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole customer success team. The result: a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have skyrocketed.

— Chad Estes —

SaaSOptics

The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during onboarding. I’ve used a number of tools throughout my career, and nothing compares.

— Tayler Ursu —

SMedia

GuideCX is the solution we have been looking for! I love the intuitive interface, the ease of implementation, and the automation that has helped to dramatically increase our efficiency. I love that our customers now have additional transparency into our processes and know exactly what they need to do and when to help keep the project on track.

— Cody F. —

Lakebridge Realty

The whole GuideCX team is quick to respond. They are quick and eager to help, and the support they offer is great.

— Dominic Ireland —

G&A Partners

GuideCX has allowed us to do the heavy lifting and take care of the difficult projects. Without GuideCX, we wouldn’t have been able to get it all done. 

— Emilee Krupa —

Alleva

Deliver Value Faster with GuideCX Client Onboarding Software

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Reduce Anxiety, Increase Participation
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Complete Control over Visibility Settings
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No Login Required for Participants
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Complete Tasks via Portal, Email, or Mobile App
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Increase Team Accountability
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Automate Project Updates, Tasks, and Reminders

Invite, guide, and engage internal and customer teams throughout the customer onboarding process.

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Internal Teams

Teams know what needs to be done, who is accountable, and who needs help. We increase team efficiency and bandwidth, which leads to greater output and satisfaction.

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External Customers

Your customers know what to expect, when to expect it, and with whom to communicate. We increase customer insight and accountability, which leads to greater satisfaction.

GuideCX at a Glance

A SaaS onboarding software that keeps your customers at the center of every project.

Resources

The Importance of a Customer Success Plan

Did you know that simply increasing customer retention rates by 5 percent increases profits by 25 to 95 percent for an organization? The high-ROI act of engaging and retaining a client begins with the client onboarding process.  However, well-executed customer...

Customer Success vs. Customer Service: What’s the Difference?

You probably interact with a customer service representative on an almost daily basis. Picking up a coffee on your way to work, shopping at the grocery store, or calling your internet provider when the internet is down are all examples of you receiving service as a...

GuideCX Appoints Cody Irwin as Vice President of Product

As we continue our growth as the nation’s premier client onboarding platform, GuideCX® is expanding our team. To help us continue to propel our vision forward, we have appointed Cody Irwin as vice president of product. The role will see Irwin concentrating on the ever-expanding vision and strategy of GuideCX while ensuring a seamless transition to market and, above all else, a second-to-none customer experience.

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