Ready to create a seamless customer onboarding experience?


You’re in the right place.

Proven Results

Decreased time-to-value by 31%.


GuideCX has been helping our friends in the SaaS industry keep their customers happy. It all starts with a seamless onboarding process that keeps your customers in the loop, your teams on top of tasks, and expectations managed.

Proven Results

Find out why the SaaS industry is turning to GuideCX.


xant
SaasOptics

With hundreds of successful SaaS implementations under our belt, we have unique insights into your customers’ needs, what works, and how to ensure a smooth and successful implementation.






Key Takeaway

Significantly reduced churn by managing expectations and increasing customer satisfaction.


GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky-rocketed."


Chad Estes
SaasOptics

Schedule a Demo with a GuideCX Team Member Today

Too much commitment? Send us a message.

Frequently Asked Questions

What is GuideCX’s experience helping SaaS companies?

  • Poor implementation experiences are the number one reason for churn in the SaaS industry. Our software is designed specifically to improve the customer experience and reduce churn.
  • We have completed more than 7,000 product installs in this space.
  • Across all industries we have over 10,000 product installs under our belt.

How can this help my SaaS company improve?

  • By automating the implementation process and connecting it to workflow and customer engagement processes, GuideCX has decreased time-to-value for SaaS clients by an average of 31%.

How can this help me improve customer engagement?

  • Our software provides your customers with insight into project management and workflow processes so they know what to expect and when to expect it. Managing expectations is key to customer satisfaction and long-term engagement.
  • You can build personalized, ongoing communication into an automated process, ensuring that your customers are never left out of the loop.

What type of results can I expect?

  • On average, we reduce implementation time by 30%.
  • Using Guide CX automation to increase team accountability increases average on-time delivery to over 90%.
  • Our software significantly reduces churn by managing expectations and increasing customer satisfaction.

From Our Blog

Read more about our experience in the SaaS industry.

It’s not magic.
But it’s close.

Ready to create a seamless customer onboarding experience?


You’re in the right place.

Proven Results

Decreased time-to-value by 31%.


GuideCX has been helping our friends in the SaaS industry keep their customers happy. It all starts with a seamless onboarding process that keeps your customers in the loop, your teams on top of tasks, and expectations managed.

Proven Results

Find out why the SaaS industry is turning to GuideCX.


SaasOptics
xant

With hundreds of successful SaaS implementations under our belt, we have unique insights into your customers’ needs, what works, and how to ensure a smooth and successful implementation.






Key Takeaway

Significantly reduced churn by managing expectations and increasing customer satisfaction.


GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky-rocketed."


Chad Estes
SaasOptics

Schedule a Demo with a GuideCX Team Member Today

Too much commitment? Send us a message.

Frequently Asked Questions

What is GuideCX’s experience helping SaaS companies?

  • Poor implementation experiences are the number one reason for churn in the SaaS industry. Our software is designed specifically to improve the customer experience and reduce churn.
  • We have completed more than 7,000 product installs in this space.
  • Across all industries we have over 10,000 product installs under our belt.

How can this help my SaaS company improve?

  • By automating the implementation process and connecting it to workflow and customer engagement processes, GuideCX has decreased time-to-value for SaaS clients by an average of 31%.

How can this help me improve customer engagement?

  • Our software provides your customers with insight into project management and workflow processes so they know what to expect and when to expect it. Managing expectations is key to customer satisfaction and long-term engagement.
  • You can build personalized, ongoing communication into an automated process, ensuring that your customers are never left out of the loop.

What type of results can I expect?

  • On average, we reduce implementation time by 30%.
  • Using Guide CX automation to increase team accountability increases average on-time delivery to over 90%.
  • Our software significantly reduces churn by managing expectations and increasing customer satisfaction.

From Our Blog

Read more about our experience in the SaaS industry.

It’s not magic.
But it’s close.