Ready to create a seamless customer onboarding experience?


You’re in the right place.

Proven Results

Reduced implementation
time by 53%.



GuideCX has been helping our friends in the automotive industry keep their customers happy. It all starts with a seamless onboarding process that keeps your customers in the loop, your teams on top of tasks, and expectations managed.

Proven Results

Find out why the automotive industry loves using GuideCX for managing implementations.


Smedia

With hundreds of successful implementations in the automotive industry under our belt, we have unique insights into your customers’ needs, what works, and how to ensure a smooth and successful implementation.




Case Study



With GuideCX, customers don’t ask questions about where we stand.”


Emily Maldonado
Sr. Director Shared Services
at Dealer-FX

Schedule a Demo with a GuideCX Team Member Today

Too much commitment? Send us a message.

Frequently Asked Questions

What is GuideCX’s experience in automotive software?

  • GuideCX was originally founded by a group of individuals selling to automotive dealerships who saw an opportunity to improve efficiency and customer satisfaction in the onboarding and implementation process through engagement.
  • We understand the complexity involved in managing sales, service, staff, and everything in between, and help you ensure seamless integration of all operational areas.
  • We have completed more than 1,000 product installs in this space.
  • Across all industries we have over 10,000 product installs under our belt.

How can this help my automotive software company improve?

  • GuideCX has decreased time-to-value for automotive industry clients by an average of 31%. This is done by automating the implementation process and engaging customers in their email without forcing a log-on. GuideCX makes it easy for customers to know what to do without needing to call and ask, “What’s next?”

How can this help me improve customer engagement?

  • GuideCX provides your customers with insight into their “go-live” through their email and/or a customer-facing portal. Engage where they’re most comfortable–their inbox, online portal, or mobile app.
  • You can build personalized, ongoing communication into an automated process, ensuring that your customers are never left out of the loop. They know what to expect and when to expect it.

What type of results can I expect?

  • On average, we reduce implementation time by 30%.
  • Guide CX automation increases team accountability and average on-time delivery to over 90%.
  • Significantly reduce churn by driving your product adoption faster.
  • Manage expectations, increase customer satisfaction, drive long-term engagement.

From Our Blog

Read more about our experience in the automotive industry.

It’s not magic.
But it’s close.

Ready to create a seamless customer onboarding experience?


You’re in the right place.

Proven Results

Reduced implementation
time by 53%.



GuideCX has been helping our friends in the automotive industry keep their customers happy. It all starts with a seamless onboarding process that keeps your customers in the loop, your teams on top of tasks, and expectations managed.

Proven Results

Find out why the automotive industry loves using GuideCX for managing implementations.


Smedia

With hundreds of successful implementations in the automotive industry under our belt, we have unique insights into your customers’ needs, what works, and how to ensure a smooth and successful implementation.




Case Study



With GuideCX, customers don’t ask questions about where we stand.”


Emily Maldonado
Sr. Director Shared Services
at Dealer-FX

Schedule a Demo with a GuideCX Team Member Today

Too much commitment? Send us a message.

Frequently Asked Questions

What is GuideCX’s experience in automotive software?

  • GuideCX was originally founded by a group of individuals selling to automotive dealerships who saw an opportunity to improve efficiency and customer satisfaction in the onboarding and implementation process through engagement.
  • We understand the complexity involved in managing sales, service, staff, and everything in between, and help you ensure seamless integration of all operational areas.
  • We have completed more than 1,000 product installs in this space.
  • Across all industries we have over 10,000 product installs under our belt.

How can this help my automotive software company improve?

  • GuideCX has decreased time-to-value for automotive industry clients by an average of 31%. This is done by automating the implementation process and engaging customers in their email without forcing a log-on. GuideCX makes it easy for customers to know what to do without needing to call and ask, “What’s next?”

How can this help me improve customer engagement?

  • GuideCX provides your customers with insight into their “go-live” through their email and/or a customer-facing portal. Engage where they’re most comfortable–their inbox, online portal, or mobile app.
  • You can build personalized, ongoing communication into an automated process, ensuring that your customers are never left out of the loop. They know what to expect and when to expect it.

What type of results can I expect?

  • On average, we reduce implementation time by 30%.
  • Guide CX automation increases team accountability and average on-time delivery to over 90%.
  • Significantly reduce churn by driving your product adoption faster.
  • Manage expectations, increase customer satisfaction, drive long-term engagement.

From Our Blog

Read more about our experience in the automotive industry.

It’s not magic.
But it’s close.