Whether you already have a project management system in place and looking for a better fit or you’re new to the idea of using a project management software, we’re here to help you figure out a great solution for you. We’re comparing two popular project management softwares—GUIDEcx vs. Smartsheet—based on G2 reviews. Let’s dive into the most important things you need to know about these systems.

Startlingly, 25 percent of organizations are estimated to lack the necessary technology for efficient team collaboration. However, this consumes up to 20 percent of the time team members could spend on their projects in a more meaningful way. Organizations that lack the excellent technology they need to collaborate could especially benefit from project management software, which would help not only with improved team collaboration but also with effortless project planning, balanced resource management, pipeline forecasting, budgeting, real-time reporting, and enhanced customer satisfaction. 

For comparing GUIDEcx vs. Smartsheet, we’ll go over:

  • Ratings
  • Distinct categories
  • Features
  • Integrations
  • Pricing


G2 is an excellent resource for comparing software because it is continuously updated based on user reviews. Not only are these reviews verified, but they are also updated in real time, ensuring that you always have the most recent information to make a decision for your organization. When it comes to GUIDEcx vs. Smartsheet, both options are highly rated, with Smartsheet rated at 4.4/5 stars with 4,824 reviews, and GUIDEcx at 4.7/5 stars with 122 reviews. 

G2 also breaks down ratings based on seven important factors: Meets Requirements, Ease of Use, Ease of Setup, Ease of Admin, Quality of Support, Ease of Doing Business With, and Product Direction. That way, you can make sure that any investments you make meet the most important criteria for your company. 

As you can see from the breakdown below, GUIDEcx has higher ratings in every subcategory. This means that GUIDEcx meets the requirements of its buyers more than Smartsheet, is the preferred option when it comes to ongoing product support, and offers the preferred direction for future updates and roadmaps. 

GuideCX vs. Smartsheet Ratings

Advantage: GUIDEcx

Distinct Categories

Although GUIDEcx and Smartsheet are both categorized as project, task, and workflow management tools, they also fall into their own unique categories and have their own features. For example, Smartsheet is categorized as Project and Portfolio Management, Privacy Impact Assessment, Marketing Calendar, and Project Collaboration. On the other hand, GUIDEcx is categorized as Client Onboarding and Product Management. 

Depending on what you’re searching for in your project management solutions, either of these software solutions could be the right fit for your organization. For example, if you’re looking for something that will streamline your internal communication while also allowing you to collaborate more effortlessly with your clients, GUIDEcx is the perfect solution for your team. 

Advantage: Tie


Just as G2 updates each comparison based on real-time reviews, the site also compares the features of each software based on their similarities. This means that each comparison is tailored to the shared capabilities of the two solutions. In this case, features are broken down based on Project Management Software, Workflow Management Software, Workflow Management Software, and Task Management Software. 

Then, each of these categories is broken down into smaller ones. For example, under Management for Workflow Management Software, there are three subcategories: Updates, Audit Trail, and Integration. 

GuideCX vs. Smartsheet Features

On top of the features included on G2, the solutions also have additional capabilities. Both GUIDEcx and Smartsheet offer the following features:

  • Mobile App
  • Time Tracking
  • White Labels
  • Resource Management
  • Templates
  • Dependencies
  • Customizable Updates via Email
  • Customizable Views
  • Unlimited Contributors and Guests
  • SOC 2 Compliant

GUIDEcx also provides the following capabilities: 

  • Designated CSM
  • Onboarding/Training Provided
  • Login-less Experience
  • Magic/Secure Links
  • Forecasted End Dates
  • Internal vs. External Task Creation

Because GUIDEcx is dedicated to client onboarding on top of project management, it offers many features that Smartsheet doesn’t. If you’re looking for something to streamline your internal communication as well as external collaboration through onboarding, GUIDEcx is the option for you.

Advantage: GUIDEcx


It’s a great feeling when you find a project management platform that does it all; however, it’s also important to consider how it integrates with other applications. That way, you won’t have to sacrifice any of your favorite tools or processes along the way, allowing you to work more efficiently than ever before. The best software will enable you to integrate with thousands of choices, ensuring you can use everything that your team loves every day.

GUIDEcx and Smartsheet both offer a variety of integrations with some of your favorite tools, such as Jira, Salesforce, Slack, Microsoft Teams, and more. They also both offer a Zapier integration, which means you can connect to thousands of apps through it that will allow you to easily use automated workflows. 

Free Trials and Pricing

GUIDEcx offers a free 14-day trial and demo, allowing you and your team to try out the platform before committing. After the two-week trial, clients are given three pricing packages to choose from. These packages also offer unlimited collaborators and guests for the most effective collaboration possible: 

  • Professional includes a customer-facing portal and whitelist options in addition to private internal communication.
  • Premium, the most popular package, includes third-party integrations. It allows for basic time tracking and resource management.
  • Enterprise includes advanced time tracking, resource management, unlimited contributors and guests, and custom options for use. Like the other two packages, all internal, external, and third-party contributors are included.

For pricing information, GUIDEcx encourages all interested parties to reach out to their sales team.

Smartsheet also has the option for a free trial before you commit to a paid plan. After that, there are three pricing packages to choose from: 

  • Pro, which allows teams to collaborate, track, manage, and execute their work in real-time from one place. Billed at $7/user/month, it allows up to 25 users to use the software.
  • Business is billed at $25/user/month and includes everything in the Pro plan, plus unlimited collaborators and workflows and improved project management.
  • Enterprise includes everything in the Business package, plus additional features for managing work across an entire enterprise with a no-code app builder and enhanced IT administration.

Although both GUIDEcx and Smartsheet offer a free trial and three pricing packages to choose from, Smartsheet bills per user. However, GUIDEcx only bills for project managers, which means all external clients and users get access to the platform at no additional cost—no questions asked. 

Advantage: GUIDEcx


When searching for the best project management software for your organization, don’t settle for anything less than great. Both GUIDEcx and Smartsheet will offer unique features that will help you become more organized and efficient, enabling you to accomplish more with less. If you’re also looking for a solution that will simultaneously help you improve your customer experience, GUIDEcx is an excellent choice. Reach out to us today to learn more about how we’re ready to take your organization to the next level!

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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our industry-leading customer onboarding solution is supported by our unparalleled professional resources and unwavering commitment to excellence.