GuideCX vs. Trello
By Todd White
Oct 13, 2021
GuideCX | Trello

Despite the mounting pressure on project managers to perform well internally and externally, software adoption for project management remains low. Only 22 percent of organizations are estimated to use software to streamline their project processes. However, 77 percent of high-performing projects take advantage of software to guarantee that everything is completed on time and achieves desired results. The use of these solutions is invaluable to organizations that must manage any number of projects, customers, staff members, and processes. There’s only one question: Which is the best option for your organization? 

Many project management tools also offer additional features that can help you improve your other processes, such as client onboarding, product management, collaboration, and workflows. Two excellent software options available for project management are GuideCX and Trello. Like our comparison of GuideCX and Asana, we’re breaking down the ratings, categories, features, integrations, and pricing of these two platforms so you can make the best decision for the future of your organization. Let’s dive in. 

 

Ratings

GuideCX and Trello both have high ratings on G2. With 115 reviews, GuideCX has a rating of 4.7/5, and Trello has a rating of 4.4/5 from 11,971 reviews. These G2 scores are calculated in real time based on data from verified users, which means they consistently reflect the most updated information available. 

They are also broken down into seven subcategories that represent the most important aspects of working with the two platforms: Meets Requirements, Ease of Use, Ease of Setup, Ease of Admin, Quality of Support, Ease of Doing Business With, and Product Direction. As you can see below, GuideCX rates equal to or higher than Trello in six of them. 

Not only do reviewers feel that GuideCX is the preferred option for quality of ongoing product support, but they also find them easier to use and administrate. Similarly, ratings reflect that reviewers preferred the direction of GuideCX over Trello in terms of future success. 

Advantage: GuideCX

 

Different Categories

While both GuideCX and Trello fall under the Project Management and Task Management categories on G2, they are also defined by several different categories. Trello is categorized as Project Collaboration. GuideCX is uniquely categorized as Client Onboarding, Product Management, and Workflow Management. 

If you’re looking for a project management software that also offers capabilities for client onboarding that will drastically improve the customer experience, GuideCX provides all of that and more. On the other hand, Trello only focuses on project and task management features.

Advantage: GuideCX

 

Features

Each G2 comparison is tailored to core similarities between the two software’s categories. In this comparison, GuideCX and Trello share features in project management software and task management software: projects, resource management, project monitoring, tasks, task creation, and task management. 

You can see how these software options compare in a couple of these categories below. 

These ratings only reflect the shared categories between these tools; however, there are several features that only GuideCX offers, like tools for client onboarding and workflow management. 

Advantage: Tie

 

Integrations

Additional tools and software can be transformative to your processes and unlock greater value in your services—especially when used alongside a few of your favorite tools. The best software solutions will provide easy integration so that you don’t have to give up any of your applications in exchange for something new. 

For example, GuideCX has custom integrations available for several of the most popular applications, such as Slack, Salesforce, and Zapier. This tool allows you to integrate with thousands of apps easily. If that weren’t enough, GuideCX also has an API that allows you to integrate with the rest of your technology. Trello similarly offers a number of integrations with tools like Slack, Adobe XD, and Jira. For a full list of integrations available with the software, you can visit here.

GuideCX also offers easy integration with any application already in use at your organization.

Advantage: GuideCX

 

Free Demos and Pricing 

GuideCX offers a free 14-day trial and demo. That way, you don’t have to commit blindly. After the two-week trial, they offer three pricing packages: Professional, Premium, and Enterprise. Each of these includes standard support for the first four users. These packages also offer unlimited collaborators and guests for the most effective collaboration between your team and clients possible. 

  • Professional includes a customer-facing portal and whitelist options in addition to private internal communication.
  • Premium, the most popular package, includes third-party integrations. It allows for basic time tracking and resource management.
  • Enterprise includes advanced time tracking, resource management, unlimited contributors and guests, and custom options for use. Like the other two packages, all internal, external, and third-party contributors are included. 

For pricing information, GuideCX encourages all interested organizations to reach out to their sales team.

Trello also provides a free trial and demo for your team to try the platform. From there, they offer three pricing packages: Standard, Premium, and Enterprise. 

  • Standard is priced at $5 per user per month and allows teams to manage more work and scale collaboration. 
  • Premium is best for teams of up to 100 who need to track multiple projects and visualize work in a variety of ways. This package is priced at $10 per user per month.
  • Enterprise is priced based on the number of users who need to connect through the application. For 25 users, the estimated cost is $17.50. This package is designed for larger organizations that need to connect work across teams with more security and control.

To find out more about the pricing of the Enterprise package, reach out to the Trello sales team.

GuideCX and Trello both offer a free trial and three pricing packages. However, GuideCX does not charge per user. All clients, contributors, employees, and third-party contributors have free access to the platform, which means only administrators and project managers are charged. 

Advantage: GuideCX

 

When it comes to project management, you want the best for your team. Both GuideCX and Trello offer invaluable tools and features that are sure to improve the processes and productivity of your organization. However, if you’re looking for more than just an average project management software, GuideCX provides client onboarding, too. 

To learn more about how GuideCX is available to take your business to the next level, reach out to us!

Todd White
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