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Better Fintech Onboarding Service Strategies—Free Lollipop Not Included

Better Fintech Onboarding Service Strategies—Free Lollipop Not Included

by Todd White | Aug 31, 2021 | Customer Experience + Self-Service, The Industry

With online services available for account access from anywhere at any time, this isn’t your grandma’s bank. What used to operate with limited business hours and basic in-person services now offers the new customer plenty of modern features, such as 24-hour online...
Customer Engagement: One Size Does Not Fit All

Customer Engagement: One Size Does Not Fit All

by Shawn Stinson | Aug 31, 2021 | Customer Experience + Self-Service, Project Management

When I was growing up, baseball was my life. I loved everything about the game and wanted deeply to be a professional baseball player. That’s when my obsession with hats started. I wore a hat every single day growing up. I would wear one on the field, I would wear on...
GUIDEcx Project Manager Group on LinkedIn

GUIDEcx Project Manager Group on LinkedIn

by Harris Clarke | Aug 27, 2021 | Our Culture, Project Management

We have some good news for you––you’re home! GUIDEcx has created a project manager group on LinkedIn for people just like you. This is a space for project managers to come together, discuss industry best practices, and how to deliver the best experience.   ...
GUIDEcx Product Release Webinar: August 27, 2021

GUIDEcx Product Release Webinar: August 27, 2021

by GUIDEcx | Aug 23, 2021 | Customer Experience + Self-Service, Onboarding + Implementation, The Industry

As you might’ve heard, GUIDEcx had our biggest product release yet! The exciting new features were inspired by what companies and their clients value the most: time, resources, and engagement. Here are the list of features that were released: Time Tracking and...
Increase Engagement by Making Projects More Accessible with Secure Links

Increase Engagement by Making Projects More Accessible with Secure Links

by GUIDEcx | Aug 20, 2021 | Customer Experience + Self-Service, Onboarding + Implementation

Passwords, believe it or not, are on their way out. Too often, the login experience is overly complicated or inconvenient. According to a recent study by Transmit Security, “87.5% of consumers have found themselves locked out of an online account after too many failed...
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