Is Your Customer Onboarding Helping or Hurting Your Retention?


graphic for a webinar about the impact of customer onboarding on retention

Trying to build a better Customer Onboarding process to drive high retention? Then this discussion is for you! 

Come and learn from GUIDEcx Founder and CEO, Peter Ord, and ChurnRX Founder and CEO, Greg Daines, as they discuss why customer onboarding is important, what its purpose is in retaining customers, and best practices when it comes to building your onboarding machine.

What is Customer Onboarding?

Do you want to learn more about customer onboarding but not sure where to start? Well, you’ve come to the right place.

GUIDEcx is the world leader in customer onboarding. Our intuitive, purpose-built solution takes the headaches out of the customer onboarding process by creating an efficient experience driving by automation.

Our customer onboarding process makes it easy for project managers to track the progress of each task, forecast risks and manage and mitigate issues before they become big issues.

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Benefits of GUIDEcx and Customer Onboarding Software

  • Unlimited InvitesPriced for collaboration – You only pay for administrator and project manager licenses. Everyone else, both internal and external contributors, is free. NO HIDDEN FEES.
  • Easy Project AccessUsers can access their GUIDEcx projects however and wherever they prefer – through a web portal, email, or mobile app – no login required!
  • Project and Task AutomationWork faster by automating communication and other manual repetitive actions like project updates, tasks, and reminders.
  • Absolute Client Visibilityreduce anxiety and increase project participation with full transparency into project status, next steps, and go-live date.
  • Group Task TrackingAssign a single task to multiple  people, including your customers or vendor teams, and track when each person has completed their part for increased accountability
  • Onboarding Community – Users can access/join our community, the ONBOARDING NETWORK, to learn tips for our platform and general onboarding practices.  

Talk With a Guide Today

Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.