GUIDEcx Events
We love connecting face-to-face with our customers and other like-minded industry pros. Join our team and thought leaders across customer success + onboarding for actionable insights and best practices.
upcoming Events
Past Events
If you’re feeling overwhelmed, stretched too thin, and are doing more with less, you are not alone.
Ryan Johansen, Founder of Stress Less and Get More Done, shares actionable steps to help you connect the dots between burnout and productivity, manage your stress effectively, and implement techniques to get more done in less time – without sacrificing your mental and physical health
Anna Lise Arvelo, Program Manager at Quantum Metric, and Harris Clarke, GUIDEcx COO, discuss challenges facing onboarding teams in a hyper growth phase and strategies to scale.
Anna Lise shares how Quantum Metric scaled to $100M in revenue and created an onboarding process to match the sophistication to match their new customers.
Deepak Paripati, Head of Customer Success at Nektar.ai, teaches you how to take your onboarding and customer success teams from basic playbook automation to the next level of data-driven automation.
Are you charging for onboarding as a part of your sales pricing? How much should you charge, if you do? If you aren’t charging, what’s holding you back?
We unpack this hot topic with Martin Evans, Head of Strategy & Operations at Enerflo and he shares how he was able to add over $500k in new revenue from onboarding!
Jeff Kushmerek, founder of Infinite Renewals, joins Dave Thompson, Director of Partnerships, to explore key transitions in the second half of the customer lifecycle. Learn how to effectively move from onboarding to success and mature your implementation process.
GUIDEcx Lunch & Learn
Genevieve Easterling and Harris Clarke kicked off our first Lunch & Learn in a 6-part series about Customer Journey Mapping.
Download the deck for strategies to involve CS teams pre-sale for higher close rates and long-term retention.
Rob Zambito, Founder & CEO of Scaled Success, joins Dave Thompson to explore key fundamentals of customer expansion. Leave this webinar with an actionable playbook to improve customer expansion and demonstrate major wins within your company.
Learn how to effectively move your customers and cross-functional teams from sales, to implementation, to long-term success. Jeff Kushmerek, founder of Infinite Renewals, joins Dave Thompson, Director of Partnerships, to explore key transitions in the customer lifecycle.
Peter Ord, Founder & CEO of GUIDEcx, led a breakout session at Pulse 2024. He dives into the world of data intelligence, sharing practical ways Professional Services and Success teams can harness AI, BI, and CI to drive retention.
