GUIDEcx Events


We love connecting face-to-face with our customers and other like-minded industry pros. Join our team and thought leaders across customer success + onboarding for actionable insights and best practices.


upcoming Events


Past Events


Are you charging for onboarding as a part of your sales pricing? How much should you charge, if you do? If you aren’t charging, what’s holding you back?

Join us as we unpack this hot topic with Martin Evans, Head of Strategy & Operations at Enerflo. He’ll share how he was able to add over $500k in new revenue from onboarding!

Jeff Kushmerek, founder of Infinite Renewals, joins Dave Thompson, Director of Partnerships, to explore key transitions in the second half of the customer lifecycle. Learn how to effectively move from onboarding to success and mature your implementation process.

GUIDEcx Lunch & Learn

Genevieve Easterling and Harris Clarke kicked off our first Lunch & Learn in a 6-part series about Customer Journey Mapping.

Download the deck for strategies to involve CS teams pre-sale for higher close rates and long-term retention.


Rob Zambito, Founder & CEO of Scaled Success, joins Dave Thompson to explore key fundamentals of customer expansion. Leave this webinar with an actionable playbook to improve customer expansion and demonstrate major wins within your company.


Learn how to effectively move your customers and cross-functional teams from sales, to implementation, to long-term success. Jeff Kushmerek, founder of Infinite Renewals, joins Dave Thompson, Director of Partnerships, to explore key transitions in the customer lifecycle.

Peter Ord, Founder & CEO of GUIDEcx, led a breakout session at Pulse 2024. He dives into the world of data intelligence, sharing practical ways Professional Services and Success teams can harness AI, BI, and CI to drive retention.