Our founder and CEO, Peter Ord, was a guest on Custify’s webinar. Irina Cismas, head of marketing with Custify, hosted the webinar.
Ord explained how onboarding could double your net revenue retention.
Here is an overview of the main talking points:
- Can onboarding double your NRR?
- What do you expect as a high-touch client from an onboarding process?
- What do you expect as CEO & Founder from your onboarding team?
- What are the key ingredients of a successful onboarding process?
- What mistakes did you make in the onboarding process?