“It takes a special kind of individual to build a startup,” says Ord. “Our secret sauce is our collective experience that allowed us to build a solution that didn’t exist on the market. Creating an entirely new industry category and the GUIDEcx platform has been daunting and exciting all at the same time.”
GUIDEcx differentiates from the competition with a client-focused implementation process that puts the customer experience at the forefront of all they do. The goal is to ease the complexity of customer onboarding and help people work better together.
Peter recognizes his team has been instrumental in the success of the business. These team members put each other and their customers first. Peter’s drive to be more significant is his main motivator in every life that he and his team touch. GUIDEcx continuously strives for meaningful relationships with their customers.
Peter encourages his team members to be proud of their achievements and hopes to create an environment where people love to work. “That’s the kind of environment I get excited about,” says Peter.
- An Easy Guide for Setting Customer Onboarding Goals and Objectives - February 3, 2023
- Announcing the Launch of Office Hours - January 20, 2023
- 5 Customer Success Trends in 2023 - January 18, 2023