"As Gartner, Inc. noted, the disruption of Covid-19 'has shattered the paradigm of traditional 9-to-5 work at the office,' leaving business leaders to question the productivity of a new type of workplace. If the pandemic has revealed anything, it's that work can be...
"When it comes to increasing your company's revenue, you don't need to look far. According to research by Gartner, Inc. (via Marketo), 'about 80% of a company's future profits come from 20% of its existing customers.' How can this be true? Customer retention is vital...