Projects don’t often fail because of bad tools—they fail because of unclear communication. Heather Caudill, SVP of Operations at Procurement Partners, joins Genevieve Easterling, Head of CS at GUIDEcx, to share how the “MOVE” Framework can transform how you lead teams, projects, and customer conversations.
Leave with a set of tools to tackle tough conversations with confidence, and keep projects on track even when things get messy.
Key Takeaways:
- Use the MOVE framework to drive alignment across internal and external teams
- Navigate tough conversations with clarity and confidence
- Turn customer frustration into trust—even during delays or scope changes
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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.
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