Leveraging Sales Strategy in Customer Onboarding

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Sales teams have mastered the art of moving prospects through the pipeline, leveraging strategies to showcase value and accelerate decisions. Bob Mathers, top CS Consultant and Speaker, shares how proven sales tactics can be adapted for customer onboarding. Learn how techniques like pre-work, multithreading, and creating urgency can drive a smoother, faster onboarding experience – and set the foundation for long-term customer success.

Key Takeaways:

  • How to create a sense of urgency during onboarding ⚡️
  • Discovery questions to ask for better alignment and long-term success❓
  • How to utilize multithreading to boost engagement and adoption 🧵

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