Turning CSMs Into Expansion Rockstars


Rob Zambito, Founder & CEO of Scaled Success, joins Dave Thompson, Director of Partnerships, to explore key fundamentals of customer expansion. Leave this webinar with an actionable playbook you can implement to improve expansion and demonstrate major wins within your company.

Topics covered:

  • Making the case on who should own expansion
  • Preparing CSMs to sell
  • Talk tracks to be successful + objection handling

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