Learn how to effectively move your customers and cross-functional teams from sales, to implementation, to long-term success. Jeff Kushmerek, founder of Infinite Renewals, joins Dave Thompson, Director of Partnerships, to explore key transitions in the customer lifecycle.
Key Takeaways:
- What causes friction during transition points in the customer lifecycle
- How to use process and technology to grease the wheels of transitions
- Steps your team can take during transitions to ensure higher retention
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