Join Jeff Kushmerek, founder of Infinite Renewals, and Dave Thompson, Director of Partnerships, to explore transition points in the second half of the customer lifecycle. Learn how to effectively move your customers and cross-functional teams from implementation to long-term success.
Key Takeaways:
- How to successfully transition post-implementation to Customer Success
- Additional customer lifecycle transition points to consider and plan for
- Tips to mature your implementation process
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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.
Director of GTM at GUIDEcx
Andrew Hull is the Director of GTM at GUIDEcx, where he focuses on how modern SaaS companies design and scale customer onboarding. In his role, Andrew works closely with implementation leaders, customer success teams, and revenue operators to understand what actually drives successful implementations, and where onboarding processes tend to break down.
Latest posts by Andrew Hull (see all)
- Customer Onboarding is One of the Most Complicated Challenges in B2B – May 27, 2026
- Introducing Dana Okerlund, Director of Product at GUIDEcx – May 21, 2026
- Introducing Chris Griffith, Chief Technology Officer at GUIDEcx – May 19, 2026
