Learn how to effectively move your customers and cross-functional teams from sales, to implementation, to long-term success. Jeff Kushmerek, founder of Infinite Renewals, joins Dave Thompson, Director of Partnerships, to explore key transitions in the customer lifecycle.
Key Takeaways:
- What causes friction during transition points in the customer lifecycle
- How to use process and technology to grease the wheels of transitions
- Steps your team can take during transitions to ensure higher retention
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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.
Director of GTM at GUIDEcx
Andrew Hull is the Director of GTM at GUIDEcx, where he focuses on how modern SaaS companies design and scale customer onboarding. In his role, Andrew works closely with implementation leaders, customer success teams, and revenue operators to understand what actually drives successful implementations, and where onboarding processes tend to break down.
Latest posts by Andrew Hull (see all)
- Our CTO, Alex Nelson, on Coffee With Calyptus – March 31, 2026
- Why You Can’t Vibe Code a Customer Onboarding Solution – March 31, 2026
- Introducing a New Tool to See What Inefficient Onboarding is Costing You – March 26, 2026
