In B2B SaaS, closing a new deal is just the beginning. The real challenge? Guiding customers through meaningful behavior change that sticks. That’s where onboarding becomes a strategic lever for long-term success.
Jay Nathan, CEO of Balboa Solutions, joins Peter Ord, Founder & CEO of GUIDEcx, for a dynamic, insight-packed session on how to turn change resistance into real results. Learn how to embed change management principles into every stage of the customer journey – and how to activate champions who keep momentum alive.
Talk With a Guide Today
Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.
- The Psychology of Onboarding: What Makes Customers Tick – September 5, 2024
- 5 Project Management Pain Points and How to Solve Them – August 16, 2021
