“Getting to Your Customer’s ‘Why’” applies Simon Sinek’s “Start With Why” to customer success, helping professionals uncover true customer motivations. Master this skill to craft more effective strategies for managing onboarding, renewals, expansions, and challenging customer situations.
Rob Zambito, Founder & CEO of Success Scaled, joins Genevieve Easterling, Director of Customer Success at GUIDEcx, to share how to connect deeper and drive lasting customer value.
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Discover how GUIDEcx can help you improve efficiency by reducing your customer onboarding timeline and increasing the capacity of your project managers. Our unparalleled professional resources and unwavering commitment to excellence support our industry-leading customer onboarding solution.
- The Psychology of Onboarding: What Makes Customers Tick – September 5, 2024
- 5 Project Management Pain Points and How to Solve Them – August 16, 2021
