Nearly half of onboarding teams are prioritizing AI automation. But only 15% are prioritizing process standardization.

That’s a problem.

AI can accelerate a strong onboarding process, but it can’t fix a broken or undefined one.

In Part 1 of the State of Onboarding Webinar Series, join Donna Weber, Customer Onboarding and Value Expert and author of Onboarding Matters, as we unpack one of the biggest findings from GUIDEcx’s newly released State of Onboarding Report and explore what it really takes to get your onboarding organization ready for AI.

You’ll learn how to build the process foundation AI needs to deliver meaningful results, identify the right opportunities for automation, and scale onboarding without sacrificing the human relationships your customers value.

What we’ll cover

• Exclusive report analysis on the gap between AI priorities and process standardization.
• Why process mapping is the essential foundation of any successful AI strategy.
• How to identify friction points where AI adds immediate, scalable value.
• Proven ways to protect human connection while decreasing Time-to-Value (TTV).

Join us September 22 to build your AI readiness roadmap.