FinTech Implementations Made Easy

GuideCX has you covered.

Start off on the right foot.

GuideCX® has been helping our friends in finance technology keep their customers happy. It all starts with a seamless onboarding process that keeps your customers in the loop, your teams on top of tasks, and expectations managed.

Proven Results

Find out why the FinTech industry is turning to GuideCX.

With hundreds of successful implementations in the FinTech industry under our belt, we have unique insights into your customers’ needs, what works, and how to ensure a smooth and successful implementation.

Key Takeaway

Ensure your customers have the fastest, cleanest, and best customer experience implementing your product.

“GuideCX helps my team stay on track with their projects. It also helps keep customers on track with what tasks they need to complete, and provides a timeline of their implementation.”
Paul Ventresca
Manager of Implementations, SassSOptics

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Frequently Asked Questions

Why GuideCX for my FinTech company?
  • We understand the need for financial services and software companies to have the smallest margin of error possible. GuideCX is designed with this in mind, and helps to ensure your customers have a seamless customer implementation experience.
  • We have completed more than 1,350 product installs in this space.
  • Across all industries, we have over 10,000 product installs under our belt.
How can this help my FinTech company improve?
  • By automating the implementation process and connecting it to workflow and customer engagement processes, GuideCX has decreased time-to-value for FinTech clients by an average of 31%.
How can this help me improve customer engagement?
  • Our software provides your customers with insight into project management and workflow processes so they know what to expect and when to expect it. Managing expectations is key to customer satisfaction and long-term engagement.
  • You can build personalized, ongoing communication into an automated process, ensuring that your customers are never left out of the loop.
What type of results can I expect?
  • On average, we reduce implementation time by 30%.
  • Using GuideCX automation to increase team accountability increases average on-time delivery to over 90%.
  • Our software significantly reduces churn by managing expectations and increasing customer satisfaction.

From Our Blog

Read more about our experience in the finance technology industry.

It’s not magic.
But it’s close.