How GuideCX Founder and CEO Peter Ord Raised $2M Capital

How GuideCX Founder and CEO Peter Ord Raised $2M Capital

Peter Ord joins the Get Funded, Stay Funded podcast by SaaSOptics. Peter shares his story leaving his job and founding GuideCX (formerly Beynd): Being a first time founder, how Peter learned to navigate the waters of raising capital? Where to look who to turn to? Did...

App-Garden’s Experience Taking Onboarding to a New Level

App-Garden’s Experience Taking Onboarding to a New Level

86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Leveraging a Self-Service Implementation Strategy

Leveraging a Self-Service Implementation Strategy

When onboarding a new customer, a self-service implementation strategy can improve the experience for you and the client. It can reduce the resources you must invest in the process and help the customer start realizing the full benefit of your product or service...

How GuideCX Founder and CEO Peter Ord Raised $2M Capital

How GuideCX Founder and CEO Peter Ord Raised $2M Capital

Peter Ord joins the Get Funded, Stay Funded podcast by SaaSOptics. Peter shares his story leaving his job and founding GuideCX (formerly Beynd): Being a first time founder, how Peter learned to navigate the waters of raising capital? Where to look who to turn to? Did...

App-Garden’s Experience Taking Onboarding to a New Level

App-Garden’s Experience Taking Onboarding to a New Level

86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Leveraging a Self-Service Implementation Strategy

Leveraging a Self-Service Implementation Strategy

When onboarding a new customer, a self-service implementation strategy can improve the experience for you and the client. It can reduce the resources you must invest in the process and help the customer start realizing the full benefit of your product or service...

Things that Should (and Shouldn’t) Be in Your Knowledge Base

Things that Should (and Shouldn’t) Be in Your Knowledge Base

How well does your knowledge base perform for your clients? The “knowledge base” is a critical element of every SaaS company, and most have some type of information portal or repository where people can find articles or help—after all, six in 10 consumers say they...

How GuideCX Founder and CEO Peter Ord Raised $2M Capital

How GuideCX Founder and CEO Peter Ord Raised $2M Capital

Peter Ord joins the Get Funded, Stay Funded podcast by SaaSOptics. Peter shares his story leaving his job and founding GuideCX (formerly Beynd): Being a first time founder, how Peter learned to navigate the waters of raising capital? Where to look who to turn to? Did...

App-Garden’s Experience Taking Onboarding to a New Level

App-Garden’s Experience Taking Onboarding to a New Level

86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Leveraging a Self-Service Implementation Strategy

Leveraging a Self-Service Implementation Strategy

When onboarding a new customer, a self-service implementation strategy can improve the experience for you and the client. It can reduce the resources you must invest in the process and help the customer start realizing the full benefit of your product or service...

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