Automated hand-holding that leads to success.

Every step in your process is an opportunity to either win or lose a customer.

Managing Expectations
When customers don’t know what to expect, when to expect it, or what to do next, you put your rate of success at risk.

Proven Results

With over 10,000 product and process installs under our belt, we have learned a few things.

On average we reduce 'go-time' by nearly 30%.

results and clock
green gauge

Keeping customers in the loop improves satisfaction and outcomes.

When team members are accountable to just one person, the average on-time delivery rate is just 61%. By increasing that to five people, average on-time delivery jumps to over 90%.

profiles
calendar

Team members prefer knowing what’s expected and when it’s due.

Project managers prefer automating repetitive process including scheduling meetings, sending emails, and requesting customer input.

nmail to phone

Testimonials

Information is so accessible and they always know what’s going on. So that’s just the new standard… If companies don’t move forward to that new standard, we’re leaving the customer feeling a little bit empty.

Emily Maldano

Dealer-FX

The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during on-boarding. I’ve used a number of tools throughout my career, and nothing compares.

Tayler Ursu

SMedia

GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky rocketed.

Chad Estes

SaaSOptics

GuideCX has helped us streamline the onboarding experience for our customers by simplifying and automating both task-level and project status communication.

Will Lehmitz

XANT
results

Better Insight. Better Outcomes.

Automated hand-holding that leads to success.

Every step in your process is an opportunity to either win or lose a customer.

Managing Expectations
When customers don’t know what to expect, when to expect it, or what to do next, you put your rate of success at risk.

Proven Results

With over 10,000 product and process installs under our belt, we have learned a few things.

On average we reduce 'go-time' by nearly 30%.

results and clock

Keeping customers in the loop improves satisfaction and outcomes.

green gauge

When team members are accountable to just one person, the average on-time delivery rate is just 61%. By increasing that to five people, average on-time delivery jumps to over 90%.

profiles

Team members prefer knowing what’s expected and when it’s due.

calendar

Project managers prefer automating repetitive process including scheduling meetings, sending emails, and requesting customer input.

nmail to phone

Testimonials

Information is so accessible and they always know what’s going on. So that’s just the new standard… If companies don’t move forward to that new standard, we’re leaving the customer feeling a little bit empty.

Emily Maldano

Dealer-FX

The killer feature of GuideCX is the transparency and collaboration it gives you with your new customers during on-boarding. I’ve used a number of tools throughout my career, and nothing compares.

Tayler Ursu

SMedia

GuideCX allows us to take what our best implementation specialists are doing and duplicate that across our whole Customer Success team. The result; a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have sky rocketed.

Chad Estes

SaaSOptics

GuideCX has helped us streamline the onboarding experience for our customers by simplifying and automating both task-level and project status communication.

Will Lehmitz

XANT
results

Better Insight. Better Outcomes.