SUBJECTS

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...

December in Review

December in Review

We ended 2022 riding a wave of momentum heading into 2023! December featured the release of our brand film, a number of awards and the addition of GUIDEcx on the Salesforce AppExchange. Watch our December 2022 in Review video to see all of the highlights from another...

Introducing Advanced Time Tracking for Customer Onboarding

Introducing Advanced Time Tracking for Customer Onboarding

We continue to iterate on our products to provide the best possible customer onboarding solution to our clients. After an extensive beta period, we’re excited to release enhancements to our Time Tracking experience on January 9. Check out what’s new to help you...

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...

5 Customer Success Trends in 2023

5 Customer Success Trends in 2023

Ensuring your organization has everything in its toolkit to enable customer success has never been more important. Nearly 90 percent of service leaders agree that customers have higher expectations than they did in previous years, and that number continues to grow. ...

Announcing the GUIDEcx + Gainsight Integration

Announcing the GUIDEcx + Gainsight Integration

As part of our commitment to helping people work better together, GUIDEcx is excited to announce our integration with Gainsight. GUIDEcx is proud to be a certified Gainsight integration partner. This partnership allows you to leverage the power of Gainsight – the...

GUIDEcx Partners with Customer Success Collective for 2023

GUIDEcx Partners with Customer Success Collective for 2023

2023 comes with exciting changes worldwide; at GUIDEcx, it means the start of our 2023 partnership with the Customer Success Collective!    The Customer Success Collective is a global community of customer experience advocates and professionals. Their ultimate...