Ongoing Onboarding with Donna Weber of Springboard Solutions (Podcast)

By Harris Clarke
Jul 8, 2020
donna weber podcast

Taking your onboarding to the next level

Our very own Harris Clarke interviews Donna Weber who is passionate about engaging customers.

Donna specializes in the post-sales customer success journey. With over 20 years’ experience, she has a proven track record helping high growth tech firms create customers for life.

Enjoy!

Harris Clarke
Latest posts by Harris Clarke (see all)

Recent Articles

Introducing the New Navigation Rail

Introducing the New Navigation Rail

Here’s What’s New with Navigation We’re thrilled to introduce the new navigation rail within the GUIDEcx web application! Here at GUIDEcx, we’re always iterating and improving based on customer feedback. These updates to our navigation not only increase efficiency for...

Why Digitizing Onboarding Improves the Customer Experience

Why Digitizing Onboarding Improves the Customer Experience

Providing excellent onboarding shouldn’t just be the goal for your employees—it is also absolutely essential to your customers. Unfortunately, customers are often left to fend for themselves as soon as they buy a platform, resulting in slow-moving adoption and time to...

8 Ways Customer Onboarding Strategies Are the Keys to Efficiency

8 Ways Customer Onboarding Strategies Are the Keys to Efficiency

Inefficiency within your organization can cost your business as much as 20–30 percent of your yearly revenue. That’s a lot of income left on the table due to not being efficient—and in today’s economy, who can afford that?  For most organizations, efficiency means how...