Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
Why did he create GuideCX? Our founder and CEO, Peter Ord, sat down with Poya Osgouei and Robby Allen of Uncharted & Eclectic to talk about his idea that blossomed into what is now GuideCX. In this interview, Peter discusses what he did before GuideCX that...
Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...
Taking your onboarding to the next level Our very own Harris Clarke interviews Donna Weber who is passionate about engaging customers. Donna specializes in the post-sales customer success journey. With over 20 years' experience, she has a proven track record helping...
Peter Ord joins the Get Funded, Stay Funded podcast by SaaSOptics. Peter shares his story leaving his job and founding GuideCX (formerly Beynd): Being a first time founder, how Peter learned to navigate the waters of raising capital? Where to look who to turn to? Did...