Client Onboarding Software That Upgrades Your First Impressions

Give your customers a first impression they’ll never forget by providing a shared workspace environment branded to your company and powered by the #1 client onboarding software.

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GUIDEcx is the #1 Rated Client Onboarding Software

Our customers love us for our customer service and how we enable our users to engage their customers. See how we specialize in customer onboarding, task management, and project management.

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Client Onboarding Leader
Customer Success
Customer Dashboard

New Customer Dashboard Headlines our October Release

The industry-leading Customer Dashboard sets your customers up for success. Other new features include the Integrations Marketplace, Status Change Reasons and CSAT. These features reflect our deep commitment to understanding and addressing the needs of our customers so they can provide a best-in-class onboarding experience. Read our blog for a full overview of the new features.

Your Guide to the October 2022 Release

Join us on Wednesday, Nov. 9 at 3pm ET as our CTO and product managers will Guide you on a deeper look at the key Q4 product features including Customer Dashboard, Status Change Reasons, Integrations Marketplace and CSAT. There will be a Q&A session at the end so our team can answer any specific questions you may have.

GUIDEcx Oct Release Webinar social

Why a Client Onboarding Software?

You only get one chance to make a first impression to your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

Engage Your Customers in a Transparent Client Onboarding Process

With our customer-facing onboarding portal, customers, clients, and third parties have a space to coexist and communicate.

Build trust and awareness by white-labeling GUIDEcx to fit your company’s brand. You’ll get all the professional credit.

Task Management Cards
Project Plan

Manage Internal and Customer Onboarding Tasks

Customers don’t need to know all of the behind-the-scenes work. If there are internal processes that you want to keep private, you can manage customer visibility settings.

Assign tasks to customers, internal team members, and third parties to make sure the right people get the right tasks done at the right time.

Drive Client Onboarding Revenue

With GUIDEcx’s Intelligent Forecasting Algorithm, you can predict revenue on hold, see what client onboarding projects can be brought forward for end-of-month or quarter deadlines, and more.

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See how our customers saved time by 49% with a new client onboarding software

%

reduction in implementation time

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on GUIDEcx

increase in project manager capacity

%

less meetings

%

on-time delivery rate when 5+ users are invited

Countless hours saved

What Our Customers Are Saying

GUIDEcx allows us to take what our best implementation specialists are doing and duplicate that across our whole customer success team. The result: a more engaging, predictable, and streamlined customer experience. Net Promoter Scores have skyrocketed.

— Chad Estes —

SaaSOptics

The killer feature of GUIDEcx is the transparency and collaboration it gives you with your new customers during onboarding. I’ve used a number of tools throughout my career, and nothing compares.

— Tayler Ursu —

SMedia

GUIDEcx is the solution we have been looking for! I love the intuitive interface, the ease of implementation, and the automation that has helped to dramatically increase our efficiency. I love that our customers now have additional transparency into our processes and know exactly what they need to do and when to help keep the project on track.

— Cody F. —

Lakebridge Realty

The whole GUIDEcx team is quick to respond. They are quick and eager to help, and the support they offer is great.

— Dominic Ireland —

G&A Partners

GUIDEcx has allowed us to do the heavy lifting and take care of the difficult projects. Without GUIDEcx, we wouldn’t have been able to get it all done. 

— Emilee Krupa —

Alleva

Deliver Value Faster with GUIDEcx Client Onboarding Software

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Reduce Anxiety, Increase Participation
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Complete Control over Visibility Settings
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No Login Required for Participants
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Complete Tasks via Portal, Email, or Mobile App
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Increase Team Accountability
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Automate Project Updates, Tasks, and Reminders

Invite, guide, and engage internal and customer teams throughout the customer onboarding process.

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Internal Teams

Teams know what needs to be done, who is accountable, and who needs help. We increase team efficiency and bandwidth, which leads to greater output and satisfaction.

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External Customers

Your customers know what to expect, when to expect it, and with whom to communicate. We increase customer insight and accountability, which leads to greater satisfaction.

GUIDEcx at a Glance

A SaaS onboarding software that keeps your customers at the center of every project.

Resources

Introducing Recipe Builder: Fully Customizable App Integrations

GUIDEcx, the category creator and world leader in customer onboarding, just upped their game with the introduction of Recipe Builder.  Recipe Builder is an integration platform as a service (iPaaS) environment, native within GUIDEcx, that allows you to build custom...

What the Best Onboarding Experiences Have in Common

Providing seamless customer onboarding and great customer service will make the greatest impact on your organization’s efficiency and success. However, it can feel challenging to ensure you’re offering an amazing experience for all of your customers. Over 90 percent...

9 Ways Customer Onboarding Solutions Help You Do More With Less

In today’s fast-paced business world, time is a valuable commodity. Streamlining workflows and eliminating repetitive tasks can free up resources to focus on growing your business. That’s where customer onboarding software comes in. By digitizing the onboarding...

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