Get a Free Audit of Your Customer Onboarding Process
GUIDEcx is the industry leader in customer onboarding, with more than 500,000 projects successfully completed on our platform. We partner with companies of all shapes and sizes to improve their onboarding processes — and we’d love to help you too.
Schedule a 45-minute 1-on-1 meeting with a Guide to receive a free audit of your customer onboarding process. An experienced Guide will review your current onboarding process and make recommendations for improvements to help drive efficiency.
What Our Customers Are Saying
Guiding your customers through onboarding is a MUST
“We chose GUIDEcx as our onboarding solution because it was purpose-built for software onboarding. The UX is slick, modern, easy to set up and, more importantly, to maintain. If your onboarding team is the tip of the spear for your Customer Success team, then how you guide them through the process is of the utmost importance. You want your customers to have a modern and comforting experience, and GUIDEcx does just that.”
Implementations Project Manager
Best & Most Thorough Collaborative PM Tool Accompanied by the BEST staff
“The level of detail the tool provides is above and beyond. Our clients, internal team, and third-party vendors all have full transparency, accountability, and are constantly informed. It combines process, schedule, timeline, product manuals, communication, and documentation into one. I have been a PM for 10 years and never have I experienced something that was *actually* a one-stop shop turnkey solution. The training materials, onboarding process, and support staff consistently exceed my expectations. Whenever I have a question, I chat with support and they have an answer within moments. I love the iterative nature of the platform where feedback is taken from users and implemented.”
Very interactive and visually attractive
“I found it very effective that customers can have their own updates and notifications at which stage we are on their ongoing onboarding. It is a win-win situation for the customers and for the project managers to see clearly the incomplete next steps on both parts. It also helps a customer to discover our project management plan so that they are cooperatively providing us with the proper paperwork and have more specifics questions on weekly meetings.”
GUIDEcx Integrates with Your Favorite Software
Experience the GUIDEcx Advantage
We know your teams are busy and you need to better manage resources if you want to deliver on your promise to customers.
Missed deadlines and drawn-out timelines are not only extremely costly, but they also severely damage your customer retention rates and hard-won reputation.
With GUIDEcx, you and your team can do more with less.
The GUIDEcx Advantage
- 500k+ projects successfully completed on GUIDEcx
- 49% reduction in implementation time
- 4x increase in project manager capacity
- 86% less meetings
- 90% on-time delivery rate when 5+ users are invited