7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

G2 Badges Winter 2021

G2 Badges Winter 2021

DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...

Secrets to Accelerating Revenue Through Customer Trust

Secrets to Accelerating Revenue Through Customer Trust

When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...

Finsmes: ” GuideCX Raises $10M in Series A Funding”

Finsmes: ” GuideCX Raises $10M in Series A Funding”

"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

G2 Badges Winter 2021

G2 Badges Winter 2021

DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...

Secrets to Accelerating Revenue Through Customer Trust

Secrets to Accelerating Revenue Through Customer Trust

When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...

Finsmes: ” GuideCX Raises $10M in Series A Funding”

Finsmes: ” GuideCX Raises $10M in Series A Funding”

"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

G2 Badges Winter 2021

G2 Badges Winter 2021

DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...

Secrets to Accelerating Revenue Through Customer Trust

Secrets to Accelerating Revenue Through Customer Trust

When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...

Want to Reduce Client Onboarding Time by 30%? Here’s How

Want to Reduce Client Onboarding Time by 30%? Here’s How

Think about the last time you put together a piece of furniture or a complicated toy for your kids. Was it a good experience or a bad one? Did you have to provide your own tools? Did it take more time than you expected or less? How many swear words did you say? (We...

How to Align Client Onboarding Expectations and Reality

How to Align Client Onboarding Expectations and Reality

When you buy something—from a sweater to a new TV—you have an expectation of what the product will be like. So, when your new blue sweater turns out to be purple instead, or when your new HD big screen has a grainy picture, you’re justified in feeling disappointed....

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

Your Client Onboarding Questions Answered

Your Client Onboarding Questions Answered

So you’re onboarding new clients and you’re looking at GuideCX to help you do it. You won’t be disappointed! GuideCX® is a purpose-built tool designed to make the client onboarding process faster and easier for you and your customers. But just because GuideCX promises...

The Biggest Problems with Client Onboarding and How to Fix Them

The Biggest Problems with Client Onboarding and How to Fix Them

Let’s say you’ve always wanted to go to Disneyland to ride Space Mountain. You go to a travel agent and they plan the perfect trip. Except when you get to Disneyland, Space Mountain is closed for repairs. Your perfect trip has suddenly become a bit of a bummer, no...

How to Perfect the Sales-to-Client Onboarding Handoff

How to Perfect the Sales-to-Client Onboarding Handoff

A lot of effort goes into closing a sale, but the work doesn’t end when your new customer signs a contract. In fact, it’s just beginning. It’s what happens after the sale that determines what kind of experience your customer will have—and whether they will stay your...

Avoid These 5 Things When Choosing Client Onboarding Software

Avoid These 5 Things When Choosing Client Onboarding Software

In our consumer lives, we expect to know exactly what is happening and when. Just ordered a pizza? You can track it from the restaurant to your doorstep. Going on a trip? Your airline will notify you when it’s time to check in for your flight. You’ll get real-time...

Want to Reduce Client Onboarding Time by 30%? Here’s How

Want to Reduce Client Onboarding Time by 30%? Here’s How

Think about the last time you put together a piece of furniture or a complicated toy for your kids. Was it a good experience or a bad one? Did you have to provide your own tools? Did it take more time than you expected or less? How many swear words did you say? (We...

How to Align Client Onboarding Expectations and Reality

How to Align Client Onboarding Expectations and Reality

When you buy something—from a sweater to a new TV—you have an expectation of what the product will be like. So, when your new blue sweater turns out to be purple instead, or when your new HD big screen has a grainy picture, you’re justified in feeling disappointed....

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

Your Client Onboarding Questions Answered

Your Client Onboarding Questions Answered

So you’re onboarding new clients and you’re looking at GuideCX to help you do it. You won’t be disappointed! GuideCX® is a purpose-built tool designed to make the client onboarding process faster and easier for you and your customers. But just because GuideCX promises...

The Biggest Problems with Client Onboarding and How to Fix Them

The Biggest Problems with Client Onboarding and How to Fix Them

Let’s say you’ve always wanted to go to Disneyland to ride Space Mountain. You go to a travel agent and they plan the perfect trip. Except when you get to Disneyland, Space Mountain is closed for repairs. Your perfect trip has suddenly become a bit of a bummer, no...

How to Perfect the Sales-to-Client Onboarding Handoff

How to Perfect the Sales-to-Client Onboarding Handoff

A lot of effort goes into closing a sale, but the work doesn’t end when your new customer signs a contract. In fact, it’s just beginning. It’s what happens after the sale that determines what kind of experience your customer will have—and whether they will stay your...

Avoid These 5 Things When Choosing Client Onboarding Software

Avoid These 5 Things When Choosing Client Onboarding Software

In our consumer lives, we expect to know exactly what is happening and when. Just ordered a pizza? You can track it from the restaurant to your doorstep. Going on a trip? Your airline will notify you when it’s time to check in for your flight. You’ll get real-time...

Want to Reduce Client Onboarding Time by 30%? Here’s How

Want to Reduce Client Onboarding Time by 30%? Here’s How

Think about the last time you put together a piece of furniture or a complicated toy for your kids. Was it a good experience or a bad one? Did you have to provide your own tools? Did it take more time than you expected or less? How many swear words did you say? (We...

How to Align Client Onboarding Expectations and Reality

How to Align Client Onboarding Expectations and Reality

When you buy something—from a sweater to a new TV—you have an expectation of what the product will be like. So, when your new blue sweater turns out to be purple instead, or when your new HD big screen has a grainy picture, you’re justified in feeling disappointed....

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

Your Client Onboarding Questions Answered

Your Client Onboarding Questions Answered

So you’re onboarding new clients and you’re looking at GuideCX to help you do it. You won’t be disappointed! GuideCX® is a purpose-built tool designed to make the client onboarding process faster and easier for you and your customers. But just because GuideCX promises...

The Biggest Problems with Client Onboarding and How to Fix Them

The Biggest Problems with Client Onboarding and How to Fix Them

Let’s say you’ve always wanted to go to Disneyland to ride Space Mountain. You go to a travel agent and they plan the perfect trip. Except when you get to Disneyland, Space Mountain is closed for repairs. Your perfect trip has suddenly become a bit of a bummer, no...

How to Perfect the Sales-to-Client Onboarding Handoff

How to Perfect the Sales-to-Client Onboarding Handoff

A lot of effort goes into closing a sale, but the work doesn’t end when your new customer signs a contract. In fact, it’s just beginning. It’s what happens after the sale that determines what kind of experience your customer will have—and whether they will stay your...

Dealer-FX’s Experience Cutting Onboarding Time in Half

Dealer-FX’s Experience Cutting Onboarding Time in Half

  Customer Profile Toronto, Canada——Dealer-FX drives the digital transformation of dealerships with the only end-to-end service lane technology platform. It gives automotive dealership employees the tools they need to satisfy customers while driving higher...

App-Garden’s Experience Taking Onboarding to a New Level

App-Garden’s Experience Taking Onboarding to a New Level

86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Dealer-FX’s Experience Cutting Onboarding Time in Half

Dealer-FX’s Experience Cutting Onboarding Time in Half

  Customer Profile Toronto, Canada——Dealer-FX drives the digital transformation of dealerships with the only end-to-end service lane technology platform. It gives automotive dealership employees the tools they need to satisfy customers while driving higher...

App-Garden’s Experience Taking Onboarding to a New Level

App-Garden’s Experience Taking Onboarding to a New Level

86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Dealer-FX’s Experience Cutting Onboarding Time in Half

Dealer-FX’s Experience Cutting Onboarding Time in Half

  Customer Profile Toronto, Canada——Dealer-FX drives the digital transformation of dealerships with the only end-to-end service lane technology platform. It gives automotive dealership employees the tools they need to satisfy customers while driving higher...

App-Garden’s Experience Taking Onboarding to a New Level

App-Garden’s Experience Taking Onboarding to a New Level

86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

G2 Badges Winter 2021

G2 Badges Winter 2021

DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...

Finsmes: ” GuideCX Raises $10M in Series A Funding”

Finsmes: ” GuideCX Raises $10M in Series A Funding”

"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...

G2 Badges Winter 2021

G2 Badges Winter 2021

DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...

Finsmes: ” GuideCX Raises $10M in Series A Funding”

Finsmes: ” GuideCX Raises $10M in Series A Funding”

"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...

G2 Badges Winter 2021

G2 Badges Winter 2021

DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...

Finsmes: ” GuideCX Raises $10M in Series A Funding”

Finsmes: ” GuideCX Raises $10M in Series A Funding”

"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...

7 Client Onboarding Mistakes That Drive Customers Away

7 Client Onboarding Mistakes That Drive Customers Away

You know you have an excellent product—you wouldn’t be selling it if you didn’t. And you think you do a pretty good job delivering it to your customers, too. But somehow, they are never quite satisfied at the end of the onboarding or implementation process. What...

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Your Customer’s Perspectives with Tobias Kederer (Podcast)

Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...

Secrets to Accelerating Revenue Through Customer Trust

Secrets to Accelerating Revenue Through Customer Trust

When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...

Your Current Customers Will Help You Push Past the Pause (Webinar)

Your Current Customers Will Help You Push Past the Pause (Webinar)

 What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Secrets to Accelerating Revenue Through Customer Trust

Secrets to Accelerating Revenue Through Customer Trust

When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...

Your Current Customers Will Help You Push Past the Pause (Webinar)

Your Current Customers Will Help You Push Past the Pause (Webinar)

 What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...

Secrets to Accelerating Revenue Through Customer Trust

Secrets to Accelerating Revenue Through Customer Trust

When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...

Your Current Customers Will Help You Push Past the Pause (Webinar)

Your Current Customers Will Help You Push Past the Pause (Webinar)

 What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...

Interview with Nancy Wilson from App-Garden

Interview with Nancy Wilson from App-Garden

Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...