SUBJECTS
G2 Badges Winter 2021
DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...
Secrets to Accelerating Revenue Through Customer Trust
When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...
Silicon Slopes: “Are Investors Accelerating Strategic Momentum? Here’s How to Be Ready”
By Amy Cook for Silicon Slopes "During the Great Recession, many investors repeatedly made the same mistakes: “deploying capital at the peak, selling at a discount, then sitting on the sidelines during the recovery,” according to a report from McKinsey. During the...
Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"SALT LAKE CITY--(BUSINESS WIRE)--GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further...
Global Banking and Finance: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"GuideCX, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer...
Finsmes: ” GuideCX Raises $10M in Series A Funding”
"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...
Your Customer’s Perspectives with Tobias Kederer (Podcast)
Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...
Your Current Customers Will Help You Push Past the Pause (Webinar)
What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...
G2 Badges Winter 2021
DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...
Secrets to Accelerating Revenue Through Customer Trust
When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...
Silicon Slopes: “Are Investors Accelerating Strategic Momentum? Here’s How to Be Ready”
By Amy Cook for Silicon Slopes "During the Great Recession, many investors repeatedly made the same mistakes: “deploying capital at the peak, selling at a discount, then sitting on the sidelines during the recovery,” according to a report from McKinsey. During the...
Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"SALT LAKE CITY--(BUSINESS WIRE)--GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further...
Global Banking and Finance: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"GuideCX, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer...
Finsmes: ” GuideCX Raises $10M in Series A Funding”
"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...
Your Customer’s Perspectives with Tobias Kederer (Podcast)
Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...
Your Current Customers Will Help You Push Past the Pause (Webinar)
What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...
G2 Badges Winter 2021
DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...
Secrets to Accelerating Revenue Through Customer Trust
When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...
Silicon Slopes: “Are Investors Accelerating Strategic Momentum? Here’s How to Be Ready”
By Amy Cook for Silicon Slopes "During the Great Recession, many investors repeatedly made the same mistakes: “deploying capital at the peak, selling at a discount, then sitting on the sidelines during the recovery,” according to a report from McKinsey. During the...
Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"SALT LAKE CITY--(BUSINESS WIRE)--GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further...
Global Banking and Finance: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"GuideCX, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer...
Finsmes: ” GuideCX Raises $10M in Series A Funding”
"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...
How to Perfect the Sales-to-Client Onboarding Handoff
A lot of effort goes into closing a sale, but the work doesn’t end when your new customer signs a contract. In fact, it’s just beginning. It’s what happens after the sale that determines what kind of experience your customer will have—and whether they will stay your...
Avoid These 5 Things When Choosing Client Onboarding Software
In our consumer lives, we expect to know exactly what is happening and when. Just ordered a pizza? You can track it from the restaurant to your doorstep. Going on a trip? Your airline will notify you when it’s time to check in for your flight. You’ll get real-time...
3 Ways Customer Success Teams Can Improve Client Onboarding
Read about 3 changes customer success managers can make to keep onboarding clients happy and ensure projects complete on time.
Building a Better B2B Onboarding Experience
B2B onboarding is unique, but for companies that operate in this space, good B2B customer experience is essential. Your customers have high expectations about the products they purchased, and in many cases those products have higher costs and a longer lifespan than...
Are You Missing This Critical Client Satisfaction Metric in Your Onboarding?
In the customer onboarding process, there are a lot of things you can and should track, and many of them are very important—for example, how long it takes to complete certain tasks, and how often you meet your onboarding deadlines. There is one thing that companies...
The Difference Between Client-Centric and Feature-Centric
One of the biggest mistakes SaaS onboarding teams make is spending too much time focusing on the features available in the product. The onboarding interaction is important to set the tone for how well your clients are able to use the product, so it might seem like a...
Why Client Relationships Should Be Your First Priority During Onboarding
Many companies focus a lot of time, energy, and resources on attracting new customers. After all, new customers are the lifeblood of a business, right? Well, sort of. While it’s important to bring in new customers in order to keep growing, focusing too much effort on...
How to Shorten Your TTV for New Clients
Remember the last time you bought a piece of furniture from a retailer that you had to assemble yourself? Putting aside the aching back from all that time spent bending over, the process is usually a pretty simple one. You pull out all the pieces, follow the...
How to Perfect the Sales-to-Client Onboarding Handoff
A lot of effort goes into closing a sale, but the work doesn’t end when your new customer signs a contract. In fact, it’s just beginning. It’s what happens after the sale that determines what kind of experience your customer will have—and whether they will stay your...
Avoid These 5 Things When Choosing Client Onboarding Software
In our consumer lives, we expect to know exactly what is happening and when. Just ordered a pizza? You can track it from the restaurant to your doorstep. Going on a trip? Your airline will notify you when it’s time to check in for your flight. You’ll get real-time...
3 Ways Customer Success Teams Can Improve Client Onboarding
Read about 3 changes customer success managers can make to keep onboarding clients happy and ensure projects complete on time.
Building a Better B2B Onboarding Experience
B2B onboarding is unique, but for companies that operate in this space, good B2B customer experience is essential. Your customers have high expectations about the products they purchased, and in many cases those products have higher costs and a longer lifespan than...
Are You Missing This Critical Client Satisfaction Metric in Your Onboarding?
In the customer onboarding process, there are a lot of things you can and should track, and many of them are very important—for example, how long it takes to complete certain tasks, and how often you meet your onboarding deadlines. There is one thing that companies...
The Difference Between Client-Centric and Feature-Centric
One of the biggest mistakes SaaS onboarding teams make is spending too much time focusing on the features available in the product. The onboarding interaction is important to set the tone for how well your clients are able to use the product, so it might seem like a...
Why Client Relationships Should Be Your First Priority During Onboarding
Many companies focus a lot of time, energy, and resources on attracting new customers. After all, new customers are the lifeblood of a business, right? Well, sort of. While it’s important to bring in new customers in order to keep growing, focusing too much effort on...
How to Shorten Your TTV for New Clients
Remember the last time you bought a piece of furniture from a retailer that you had to assemble yourself? Putting aside the aching back from all that time spent bending over, the process is usually a pretty simple one. You pull out all the pieces, follow the...
How to Perfect the Sales-to-Client Onboarding Handoff
A lot of effort goes into closing a sale, but the work doesn’t end when your new customer signs a contract. In fact, it’s just beginning. It’s what happens after the sale that determines what kind of experience your customer will have—and whether they will stay your...
Avoid These 5 Things When Choosing Client Onboarding Software
In our consumer lives, we expect to know exactly what is happening and when. Just ordered a pizza? You can track it from the restaurant to your doorstep. Going on a trip? Your airline will notify you when it’s time to check in for your flight. You’ll get real-time...
3 Ways Customer Success Teams Can Improve Client Onboarding
Read about 3 changes customer success managers can make to keep onboarding clients happy and ensure projects complete on time.
Building a Better B2B Onboarding Experience
B2B onboarding is unique, but for companies that operate in this space, good B2B customer experience is essential. Your customers have high expectations about the products they purchased, and in many cases those products have higher costs and a longer lifespan than...
Are You Missing This Critical Client Satisfaction Metric in Your Onboarding?
In the customer onboarding process, there are a lot of things you can and should track, and many of them are very important—for example, how long it takes to complete certain tasks, and how often you meet your onboarding deadlines. There is one thing that companies...
The Difference Between Client-Centric and Feature-Centric
One of the biggest mistakes SaaS onboarding teams make is spending too much time focusing on the features available in the product. The onboarding interaction is important to set the tone for how well your clients are able to use the product, so it might seem like a...
Dealer-FX’s Experience Cutting Onboarding Time in Half
Customer Profile Toronto, Canada——Dealer-FX drives the digital transformation of dealerships with the only end-to-end service lane technology platform. It gives automotive dealership employees the tools they need to satisfy customers while driving higher...
App-Garden’s Experience Taking Onboarding to a New Level
86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...
Interview with Nancy Wilson from App-Garden
Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
Dealer-FX’s Experience Cutting Onboarding Time in Half
Customer Profile Toronto, Canada——Dealer-FX drives the digital transformation of dealerships with the only end-to-end service lane technology platform. It gives automotive dealership employees the tools they need to satisfy customers while driving higher...
App-Garden’s Experience Taking Onboarding to a New Level
86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...
Interview with Nancy Wilson from App-Garden
Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
Dealer-FX’s Experience Cutting Onboarding Time in Half
Customer Profile Toronto, Canada——Dealer-FX drives the digital transformation of dealerships with the only end-to-end service lane technology platform. It gives automotive dealership employees the tools they need to satisfy customers while driving higher...
App-Garden’s Experience Taking Onboarding to a New Level
86% decrease in meeting length. 4x increased bandwidth. Customer Profile Hickory, North Carolina——App-Garden is a software company working in the K-12 education market, providing software that helps streamline processes for school offices. They provide solutions to...
Interview with Nancy Wilson from App-Garden
Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
G2 Badges Winter 2021
DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...
Silicon Slopes: “Are Investors Accelerating Strategic Momentum? Here’s How to Be Ready”
By Amy Cook for Silicon Slopes "During the Great Recession, many investors repeatedly made the same mistakes: “deploying capital at the peak, selling at a discount, then sitting on the sidelines during the recovery,” according to a report from McKinsey. During the...
Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"SALT LAKE CITY--(BUSINESS WIRE)--GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further...
Global Banking and Finance: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"GuideCX, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer...
Finsmes: ” GuideCX Raises $10M in Series A Funding”
"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...
G2 Badges Winter 2021
DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...
Silicon Slopes: “Are Investors Accelerating Strategic Momentum? Here’s How to Be Ready”
By Amy Cook for Silicon Slopes "During the Great Recession, many investors repeatedly made the same mistakes: “deploying capital at the peak, selling at a discount, then sitting on the sidelines during the recovery,” according to a report from McKinsey. During the...
Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"SALT LAKE CITY--(BUSINESS WIRE)--GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further...
Global Banking and Finance: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"GuideCX, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer...
Finsmes: ” GuideCX Raises $10M in Series A Funding”
"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...
G2 Badges Winter 2021
DRAPER, UTAH (PRWEB) FEBRUARY 17, 2021 GuideCX®, a purpose-built client onboarding and project management platform, today announced it has received three major G2 Winter 2021 badges: (1) High Performer in Mid-Market, (2) High Performer in Workflow Management and Task...
Silicon Slopes: “Are Investors Accelerating Strategic Momentum? Here’s How to Be Ready”
By Amy Cook for Silicon Slopes "During the Great Recession, many investors repeatedly made the same mistakes: “deploying capital at the peak, selling at a discount, then sitting on the sidelines during the recovery,” according to a report from McKinsey. During the...
Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"SALT LAKE CITY--(BUSINESS WIRE)--GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further...
Global Banking and Finance: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
"GuideCX, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer...
Finsmes: ” GuideCX Raises $10M in Series A Funding”
"GuideCX, a Salt Lake City, UT-based platform for onboarding new customers, raised $10m in Series A funding. The round was led by Sorenson Ventures with participation from new investors Epic Ventures, Orchard Ventures, and previous investors Album VC and Prelude,...
Your Customer’s Perspectives with Tobias Kederer (Podcast)
Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...
Your Customer’s Perspectives with Tobias Kederer (Podcast)
Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...
Your Customer’s Perspectives with Tobias Kederer (Podcast)
Are you seeing things from your customer's perspective? We sat down with Tobias Kederer to talk about the modern dynamics of onboarding new customers. Tobias has consulted in the CS/CX space for decades, and we're excited to share his wisdom. He covers how to scale...
Secrets to Accelerating Revenue Through Customer Trust
When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...
Your Current Customers Will Help You Push Past the Pause (Webinar)
What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...
Interview with Nancy Wilson from App-Garden
Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
Secrets to Accelerating Revenue Through Customer Trust
When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...
Your Current Customers Will Help You Push Past the Pause (Webinar)
What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...
Interview with Nancy Wilson from App-Garden
Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
Secrets to Accelerating Revenue Through Customer Trust
When it comes to growing the company sales pipeline, maintaining client satisfaction, and ultimately reducing churn, trust is the most important currency for customers. When trust is built, revenue will naturally increase, renewals will be won, and referrals will...
Your Current Customers Will Help You Push Past the Pause (Webinar)
What if your current customers are your only customers for the rest of this year? With COVID-19 affecting all of us, we’re having to ask some very real questions. Businesses large and small are facing some major obstacles: mass layoffs, frozen budgets, increased...
Interview with Nancy Wilson from App-Garden
Nancy Wilson from App-Garden shares how she has been able to do more implementations with less resources while improving their overall customer experience. “I used to spend a total of 4-5 hours speaking with customers during the implementation stage, now I only spend...
