Business Wire: “GuideCX®, Customer-Centric Project Management Leader, Raises $10M in Series A Funding”
By GuideCX
Nov 24, 2020
hand holding a small green plant

“SALT LAKE CITY–(BUSINESS WIRE)–GuideCX®, a purpose-built project management platform for onboarding new customers, today announced it has completed a $10 million Series A round of financing led by Sorenson Ventures. The investment will allow GuideCX to further define the category of modern customer onboarding.

Other series participants include new investors Epic Ventures, Orchard Ventures, LLC, and previous GuideCX investors Album VC and Prelude, among others.

“Throughout our due diligence, we were amazed at the enthusiasm of the GuideCX customer base,” said Rob Rueckert, Sorenson Ventures managing partner. “We were further convinced that GuideCX is solving a huge pain point by helping companies implement faster, with better engagement, while also providing effortless transparency to individuals and companies that use the GuideCX platform.”

GuideCX helps companies reduce the time it takes to go live and recognize revenue which results in reduced churn, increased trust levels, more referrals and increased Net Promoter Scores. These benchmarks are accomplished by improving customer engagement, enabling customers to self-serve and creating better accountability through transparency.”

You can read the full article here.

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