Customer retention is won and lost during the first 30 days of the onboarding experience. If you treat the customer onboarding experience as an afterthought, your contract with the client will become just that – and who wants to leave money on the table!
Harris Clarke, COO with GUIDEcx, and Cody Irwin, VP of Product with GUIDEcx, share actionable tips on how to provide a successful customer onboarding experience that will help drive efficiency, time to value and net revenue retention. Watch the on-demand version here.
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