Customer Experience + Self-Service

A Note Regarding Log4Shell and GuideCX

By Alex Nelson
Dec 22, 2021
log4shell

On Friday, December 10th, GuideCX and many others became aware of a critical severity zero-day exploit known as “Log4Shell” in the Log4j library, which is widely used in numerous systems around the internet.

GuideCX’s SaaS platform does not use Java and is therefore not impacted by this vulnerability.

We have confirmed that any sub processors we leverage for our our SaaS platform, who was impacted by this vulnerability, has remediated this exploit appropriately.

There is no action required from our customers.

If you have any questions, please reach out to us in the chat bubble.

 

Sincerely,

Alex Nelson

Chief Technical Officer

GuideCX

Alex Nelson
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