Customer Experience + Self-Service

A Note Regarding Log4Shell and GUIDEcx

By Alex Nelson
Dec 22, 2021
log4shell

On Friday, December 10th, GUIDEcx and many others became aware of a critical severity zero-day exploit known as “Log4Shell” in the Log4j library, which is widely used in numerous systems around the internet.

GUIDEcx’s SaaS platform does not use Java and is therefore not impacted by this vulnerability.

We have confirmed that any sub processors we leverage for our our SaaS platform, who was impacted by this vulnerability, has remediated this exploit appropriately.

There is no action required from our customers.

If you have any questions, please reach out to us in the chat bubble.

 

Sincerely,

Alex Nelson

Chief Technical Officer

GUIDEcx

Alex Nelson
Latest posts by Alex Nelson (see all)

0 Comments

Recent Articles

An Easy Guide for Setting Customer Onboarding Goals and Objectives

An Easy Guide for Setting Customer Onboarding Goals and Objectives

In 2017, a Taiwanese hiker was discovered after being missing for 47 days on the most treacherous mountain in the world: Mt. Everest. He and his wife had decided to ascend the mountain without a guide and became lost after a powerful snowstorm. Without a guide or a...

GUIDEcx Is Coming to a City Near You!

GUIDEcx Is Coming to a City Near You!

The summer concert season is still a few months away, but GUIDEcx is already getting ready to launch its tour across the country. That’s right, GUIDEcx is hitting the road this year and we look forward to meeting you at one of our stops. GUIDEcx has around 20 events -...

Announcing the Launch of Office Hours

Announcing the Launch of Office Hours

Our Guides are never far away from our customers. Because at GUIDEcx, we’re committed to helping companies improve their customer onboarding experience, satisfaction, and success.   That’s why we’re excited to announce the launch of Office Hours, a new monthly webinar...