How Onboarding Can Double Your NRR

Aug 30, 2022

Our very own founder and CEO, Peter Ord, was a guest on Custify’s webinar on Wednesday, September 7. The webinar was hosted by Irina Cismas, head of marketing with Custify. 

Ord explained how onboarding can double your net revenue retention.  

Here is an overview of the main talking points: 



  • Can onboarding double your NRR?
  • What do you expect as a high touch client from an onboarding process?
  • What do you expect as CEO & Founder from your onboarding team?
  • What are the key ingredients of a successful onboarding process?
  • What mistakes did you make in the onboarding process?

You can watch the entire webinar here.

Let us Guide you Through a Better Onboarding Experience!

Not only did GUIDEcx create the category of customer onboarding, but we are also the industry leader in customer onboarding. With 250,000 successful projects completed, we know what it takes to lead you through a smooth onboarding experience. Let our trained guides help find a customized onboarding solution for your business!  


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