Contents: What is client onboarding? Why is it important? How long does the client onboarding process take? What makes a good client onboarding specialist? Preparing for onboarding success What does it look like when a client onboarding process is successful? What...
Belle Ferro
9 Essential Features for Easy Project Management
What is a project management software? “Project management is the use of specific knowledge, skills, tools and techniques to deliver something of value to people,” according to the Project Management Institute. The top project management softwares have 6...
4 Strategies for Converting More Free Trials
Converting more free trials means building trust with prospective customers and lowering the cost of customer acquisition. Free trials are also becoming increasingly necessary for SaaS companies looking to create long-term contracts. They even increase customer...
The Ultimate HealthTech Onboarding Guide
There’s nothing like a pandemic to turn the world’s attention to the growing importance and dependence on the healthtech industry. Did you know that for the third quarter of 2021, digital health companies scored $6.7 billion across 169 investment deals? Investors are...
A Guide on Reducing Churn During SaaS Client Onboarding: Customer Success Managers
Whether you’re a B2B enterprise corporation or a mid-market company, SaaS client onboarding is an essential part of your business. At some point as you scale, you realize a spreadsheet-driven process isn’t going to be enough. Not only that, but basic project...
Holiday Donations for Primary Children’s Hospital
The holiday season is often filled with joy, magic, and amazing memories of gift-giving, indulgent food, Christmas light-filled activities, cherished family reunions, and much more. Some of those memories, however, aren’t always so magical when you or a loved one is...
Meet Our Exec Team: Sid Ewing
Sid Ewing, Head of Marketing, Has Found the Startup Trifecta at GuideCX Sid Ewing, Head of Marketing At GuideCX for 1 year From learning the value of hard work as a teen bussing tables at a busy Park City restaurant to experiencing the joys of helping residents...
Meet our Exec Team: Alex Nelson
From Shredding the Slopes to Securing Systems, Alex Nelson’s Career Skills Prove Ideal for CTO Position Alex Nelson, CTO At GuideCX for 2 years Throughout his working life, from laboriously moving sprinkler pipe in Idaho fields to instructing novice snowboarders to...
Meet our Exec Team: Tyson Lawrence
GuideCX’s VP of Product Doesn’t Shy Away from Challenges Tyson Lawrence, Vice President of Product At GuideCX for 1 ½ years Tyson Lawrence has been taught from a young age to meet a challenge head on, a skill that has allowed him to excel in his role at...