When we talk about the development of GUIDEcx, we often compare the company’s growth to building Rome. As the saying goes, Rome wasn’t built in a day—it took consistent, dedicated effort marked by multiple momentous milestones. Likewise, GUIDEcx has steadily grown...
We are pleased to share that GUIDEcx has been announced as a finalist in the 2022 Silicon Slopes Hall of Fame & Awards. Launched in 1999 by the then Utah Technology Council, the Silicon Slopes Hall of Fame & Awards identifies and applauds the breakthrough...
Shawn Stinson, GUIDEcx director of customer success, has been named to Customer Success Collective’s 23 in 2023 list. This prestigious list highlights the 23 Customer Success leaders to watch in 2023. The goal of CSC’s 23 in 2023 report is to recognize, showcase and...
We are thrilled to announce the latest updates to our mobile app. We conducted extensive customer research about how our mobile app is used and where there are opportunities to improve the experience. The GUIDEcx product team used the feedback from customers to help...
Everyone has experienced a bad customer experience in their lifetime. In fact, nine out of 10 employees believe their organization’s onboarding process could be handled better, despite the fact that a strong onboarding process can increase customer retention by more...
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