Tobias Kederer is the founder of The Delivery Advisory Group and has worked as a consultant in industries like healthcare and financial services for over 20 years. We’re lucky enough to feature him as a guest on our podcast, which examines customer perspectives....
You’ve likely heard the business saying “eating your own dog food” or more elegantly “drinking our own champagne.” Simply put, this slang term means that a company uses its own products on a regular basis. That metaphor is so true here at GUIDEcx where our employees...
It’s been more than 18 months since the pandemic began. Companies large and small either enacted work-from-home policies, pivoted to find new lines of service, or even, sadly, shut their doors. While some industries were some of the hit hardest, there were others that...
Here at GUIDEcx, we believe that transparency has a huge part to play when building trust. And although we’ve experienced onward and upward movement, there have been some challenges as well. Some of the best lessons shared often come from how a company overcomes...
When it comes to running a successful business, there is a significant amount of work that relies on repeatedly following the same processes: onboarding clients, approving documents, managing important data, and more. Efficiency requires you and your employees to keep...
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